AVP/ VP, Client Services Manager, Customer Service Hub (CSH), Group COO
DBS Bank
East, SingaporePosted about 1 month agoDiscoveredMatch locked
Full TimeCustomer Services Jobs
About the role
Objective: To consistently meet and exceed the Customer Centre targets set (KPI) without compromising on quality-of-service delivery. Job responsibilities Contribute to the planning, execution and tracking of strategic initiatives aimed at enhancing customer experience, improving operational efficiencies, and reducing interaction volume demand for Customer Centre. Collaborate with cross-functional
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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