Automotive Field Representative — Southern Region, United States (Remote)

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

• Serve as the primary point of contact and trusted advisor for assigned OEM field staff and dealership partners.
• Define, communicate, and manage client requirements, program updates, operational changes, and strategic initiatives.
• Leverage data, analytics, and business insights to identify opportunities, solve complex challenges, and deliver recommendations that drive enrollment, dealer performance, client success, and revenue growth.
• Achieve and exceed assigned revenue, retention, enrollment, and quota-based performance objectives through consultative selling and strategic account management.
• Identify, develop, and close incremental revenue opportunities through account expansion, cross-sell initiatives, and new program adoption.
• Build and maintain strong relationships with dealer principals, general managers, fixed operations leaders, and OEM field personnel.
• Act as a Dealer Services Group subject matter expert, providing guidance, education, and strategic consultation to dealers and OEM stakeholders.
• Develop and execute territory business plans designed to increase dealer engagement, program enrollment, retention, and overall business performance.
• Use a consultative sales approach to uncover dealer needs, identify business challenges, and recommend solutions that create measurable value.
• Proactively monitor dealer performance, enrollment trends, and market conditions to identify risks, opportunities, and growth strategies.
• Lead the rollout of new products, service offerings, and program enhancements to dealers and OEM field teams.
• Conduct dealer meetings, performance reviews, business consultations, and training sessions in both individual and group settings.
• Support regional, field, and national OEM meetings as the Dealer Services Group representative.
• Partner closely with internal sales, operations, program management, and leadership teams to coordinate enrollment, retention, and revenue growth initiatives.
• Research industry trends, market developments, and competitive activity to provide actionable insights and recommendations to clients and leadership.
• Manage dealer retention efforts, conflict resolution, and escalation management while maintaining strong client and dealer relationships.
• Maintain accurate records of dealer activities, opportunities, pipeline development, and business outcomes.
• Travel 65% to 75% of the time to support dealer engagement, field activities, client meetings, and business development initiatives.
• Perform other duties as assigned.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:

• Have a bachelor's degree, BA or BS, from an accredited four-year college or university.
• Bring a minimum of 2 years of prior sales experience.
• Have required automotive industry experience, including strong knowledge of automotive retail operations, dealership environments, and OEM programs.
• Have significant experience in the marketing services industry.
• Can demonstrate a proven sales process, including the ability to overcome objections and move opportunities forward.
• Have a proven track record of consistently exceeding sales goals.
• Have proven success achieving revenue and quota-bearing goals through client retention, account expansion, consultative selling, and strategic business development.
• Can analyze complex data, identify trends and business opportunities, and make data-driven recommendations.
• Bring strong presentation, facilitation, negotiation, and relationship management skills.
• Can make effective, engaging, and persuasive speeches or presentations on complex topics.
• Are confident influencing decision-makers and driving action across multiple stakeholder groups.
• Have excellent organizational, time management, and territory planning skills.
• Can manage multiple priorities in a fast-paced, client-facing environment.
• Are comfortable traveling frequently throughout the Southern Region of the United States.

It will be a plus if you:

• Have experience developing strategic business partnerships with dealer principals, general managers, fixed operations leaders, and OEM field personnel.
• Have experience supporting regional, field, or national OEM meetings.
• Have experience leading new product, service, or program rollouts in dealership or OEM environments.
• Have experience using dealer performance data, enrollment trends, and market intelligence to shape territory growth strategies.