Associate Platform Professional Services Consultant (Remote, GBR)
About the role
What You'll Do
- Work independently providing best-in-class delivery and integration services to a wide range of organizations and verticals
- Act a trusted advisor to help lead customers to mature outcomes using next generation SIEM, log management, XDR and SOAR features and functionality
- Provide knowledge transfer of Falcon LogScale NGSIEM to our customers
What You'll Need
- We're looking for a colleague with a great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties.
- 2+ years of experience working with log management/SIEM solutions (e..g, Falcon Next-Gen SIEM, Splunk, Chronicle, Exabeam, QRadar, Sumo Logic, etc) and SOAR (e.g., CrowdStrike Fusion, Palo Alto XSOAR, Splunk SOAR, Tines, Swimlane etc.) in a Security Operations role, a professional services consulting role or similar capacity
- Knowledge of skills and best practices related to log analysis, data onboarding, parsing, developing searches, dashboards, and reviewing alerts
- Intermediate (3+ years) knowledge of common cloud providers and their services such as AWS, GCP, and Azure, including hands on configuration of policies and integrations with applications
- Intermediate (3+ years) knowledge of supporting traditional IT Security functions such as directory services, authentication, networking, data storage, endpoint security
- Experience creating, interpreting and modifying configuration, automation and integration scripts with languages, tools and standards such as Python, Powershell, Javascript, YAML, REST API, GO, Cribl, Postman, etc.
- Experience using an AI platform for development of integrations, synthesis of security data, assisting with code reviews
- Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders
- Experience translating your knowledge of customer requirements and experiences into feedback for internal product and engineering teams
- Occasional travel may be required (<25%)
- Strong problem-solving, written and oral communication skills in English
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Bonus Points
- Experience working with pre-sales teams at a InfoSec software or services organization on technical scoping and requirements gathering, and with post-sales handoffs
- Recent (last 3 years) industry certifications with SANS, ISC2, Amazon, Microsoft, Google and other organizations within the Information Security domain
- Long term (6 months min) recent experience within a SOC performing analysis and triage of security incidents using a SIEM, Log Management and/or SOAR platform
- Extensive applied knowledge and integration experience, with demonstrable use cases with a generative AI platform
#LI-EV1 #LI-JP2 #LI-Remote
Benefits of Working at CrowdStrike:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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