Associate Manager Software Engineering
• Senior
Experience in the finance, banking, or insurance
industry is preferred.
- Bachelor's or Master's degree in Information Technology, Engineering, or Finance/Banking (with strong IT orientation).
•
ITIL certification
is an advantage.
- Strong IT foundation (application development or infrastructure).
- Understanding or hands-on experience with
data feeding tools
MQ
FTPs
.
- Understanding or hands-on experience with
KornShell scripting
.
- Knowledge of
SQL
(preferably Oracle); able to execute standard queries (SELECT, UPDATE).
- Familiarity with
incident and problem management
processes, ideally within a regulated industry.
- Experience using IT ticketing systems such as
Remedy
ServiceNow
JIRA
, including reporting and analysis.
- Support business operations by resolving functional or technical issues through system configuration or coordination with IT and external vendors.
- Manage and resolve
technical incidents
(both minor and major) in accordance with organizational processes and SLAs.
- Monitor and analyze root causes of production disruptions, and recommend preventive measures to reduce recurrence.
- Perform
daily operational checks
functional testing
of applications within assigned business areas.
- Maintain clear and consistent communication with business users, IT teams, and operational risk functions.
- Participate in
change management
release planning
to assess and mitigate potential production risks.
- Coordinate and execute
testing and sanity checks
during change windows or weekend releases.
- Update and enhance documentation, procedures, and knowledge bases for production-related incidents and resolutions.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
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Not included in the source posting: about the role, what you'll do, benefits.
Skills
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