Associate Director, US Commercialization Learning | Oncology

The Associate Director, US Oncology Commercialization Learning is a headquarters position and reports into the Director of US Oncology Commercialization Learning and will work collaboratively across a fast-paced and complex matrix organization, which includes the Oncology Commercialization Teams, WW Centre of Excellence, and Enterprise Learning Services to ensure that we deliver on our objective of demonstrating value to our customers. The Associate Director also works with external partners to understand industry trends, benchmark performance, and gather insights on the external environment.

Primary responsibilities:

• Hire, build and lead a high-performing US Oncology Commercialization Learning Team that is a trusted and valued partner with Sales, Marketing, Medical, Legal, Regulatory and WWCL teams.
• Create, communicate, and execute a unified Team Vision, Objectives and Standards of Behavior
• Ensure delivery of well thought out and commercially aligned US Oncology Strategic Learning Plans for all prioritized brands and launch assets ensuring they are updated routinely according to evolving business needs
• Oversee the design and delivery of learning programs leveraging innovative technology focused on Sales Force onboarding, capability building, knowledge sharing, and creating a sustainable learning ecosystem
• Assess and analyze the effectiveness of assigned training programs and initiatives utilizing Kirkpatrick Model
• Develop and retain a high performing team of Learning Managers while building and maintaining a strong talent bench for future staffing needs
• Elevate team culture fostering connectivity, empowerment, inclusive learning and behaviors, and consistent talent development unique to the individual
• Effectively navigate the matrix to develop and maintain strong relationships with other functional areas to drive alignment, consistency where appropriate, best practice sharing, and flawless implementation of all training activities
• Streamline and align training delivery across brands to ensure consistent quality experience for learners
• Ensure comprehensive product and business acumen expertise is maintained among training team
• Synthesize and share input from all key stakeholders to identify and analyze trends and/or changes which will influence t raining and d evelopment now and, in the future
• Collaborate with other key leaders across the Enterprise to ensure learning strategies align with the Business strategies, to build on the BMS Enterprise-wide learning strategy and talent initiatives, reflects compliance requirements, elevates organizational performance, and advances the culture plan
• Develop and maintain up-to-date knowledge, expertise and insight in adult learning trends and best practices
• Participate and/or lead strategic initiatives across WW and USCL in conjunction with the USCL Leadership Team

• Bachelor's degree or equivalent required; Master's or Doctorate degree preferred
• 7+ years of experience delivering learning in biopharmaceutical industry or another highly regulated environment required
• Oncology or Hematology experience a plus
• Proven track record of building, inspiring and leading teams to meet or exceed objectives is essential
• Successful strategy development and implementation in a complex environment
• Deep knowledge in the areas of learning operations and governance, change management, and leading practices in learning & development
• Proven experience with modern learning methodologies and delivery processes including digital, and capability development program design and implementation
• Demonstrated strategic, forward-thinking, agile, enterprise mindset
• Customer-service mindset and skilled in consulting and influencing across a complex, global, matrix organization
• Demonstrated excellence in verbal and written communication skills including, ability to understand and communicate business needs and ability to effectively communicate to and with internal and external stakeholders at all levels
• Demonstrated corporate maturity
• Well organized and capable of managing multiple stakeholders, priorities, and programs in a dynamic environment
• Ability to prioritize business needs and make timely decisions based on available data
• Proficiency in Microsoft Power Point, Excel, Word and AI applications (ChatGPT/MS Co-Pilot)
• Ability to travel ~20% for multiple meeting engagements (e.g., Managers Meetings, National Plan of Action Meetings, various Training Initiatives, etc.)

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.