Associate Director, Test Security Investigations
College Board
Location
- This is a remote role. Candidates who live near CB offices have theoptionof being fully remote or hybrid (Tuesday and Wednesday in office). All CB employeesare required tooccasionally travel to meet in person for business purposes.
Role Type
About the Team
AboutOpportunity
In this role, you will
Implement and enhance best-in-class test security services in support of valid and fair administration of all CB assessments (80%)
- Complete thorough investigations of testing misconduct across College Board 's digital-based assessments within required timelines and provide case adjudication recommendations to managers based on overwhelming evidence (e.g., telemetry, data analytics, interviews, and social media detections).
- Thoroughly review hotline tips and internal referrals toidentifyactionable information and potential next steps before an investigation isinitiated.
- Conduct cross-functional collaboration withInformation Security,Platform ThreatIntelligence, Data Science, and Psychometrics colleagues regarding security functionality needs for platforms and tools, enhancements to business processes to address data security access threats, and to ensure a thorough understanding of current and emerging test security threats.
- Complete pre-exam data analytics prior to SAT and AP test administrations toidentifyhigher risk test takers and implement mitigation measures. Conduct analyses within thesubsequent30 daystoidentifyand inform managers of risk trends in certain international markets and higher risk states.
- Execute the team's structured communications framework to provide responsive and deescalatingassistanceto customers' test security-related inquiries via thetimelyacknowledgement of inquiries and follow-on feedback within required timelines. Whenappropriate, discuss investigative findings with our customers (i.e., students, parents/ legal guardians, and high school and college educators) and with an emphasis on providing feedback that conveys professional candor, clarity, and empathy.
- Travel and conduct test day observations at test centers worldwide to assess test security compliance, conduct investigations, and share findings with fellow investigators toidentifytest security risk trends.
Support best-in-class test security services for all CB assessments with a targeted content monitoring and exposure strategy (20%)
- Conduct overt and covert surveillance across various social media sites to detect, mitigate, and investigate the posting of exam materials.
- Assisttest security colleagues in reviewing suspected content images detected by our web patrol vendor,participatein confirming the images' validity, collaborate cross-functionally to discuss your findings, and initiate investigations to hold offending test takers accountable.
- Assistmanagers and colleagues in developing and implementing an enhanced content exposure strategy.
About You
To qualify for this role, you must have:
- Experience in conducting thorough investigations into fraud and misconduct issues, preferably in educational or assessment settings
- Skilled inutilizingadvanced search techniques, social media platforms, and digital tools to gather, analyze, and interpret data
- Adept critical thinking skills, including using data to inform decisions and actions
- Excellent verbal and written communication skills, including facilitating meetings and presenting remotely and in-person to groups of 15 or more
- Proven ability to build relationships and influence others to action
- Experience in data analysis and evidence gathering and analysis skills, including use of data analysis tools such as Salesforce or Power BI preferred
- Excellent PowerPoint, Word, andExcel skills
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Bachelor’s degree is preferred
- The ability to travel domestically5-7times a year to College Board offices or on behalf of College Board business as well as the ability to travel internationally3-4times a year on behalf of College Board to support exam administrations
- Authorization to work in the United States
All roles at College Board require
- A passion for expanding educational and career opportunities and mission-driven work
- Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
- Clear and concise communication skills, written and verbal
- A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receivingtimely, respectful feedback, and continuously improving through iterative learning and user input.
- A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
- A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
- Authorization to work in the United States
About Our Process
- Application review will begin immediately and will continue until the position is filled.This role is expected to accept applications for a minimum of 5 business days.
- Whilethehiring processmay vary, itgenerallyincludesresume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding,a panelinterview,a conversationwith leadership and reference checks.
What We Offer
A Thoughtful Approach to Compensation
- The hiring range for this role is $56,000 - $95,000.
- Your exact salary will depend on your location, experience, and how your background compares to others in similar rolesatthe College Board .
- We aim to make our best offer upfront, rooted in fairness, transparency, and market data.
- We adjust salaries by location to ensure fairness, no matter where you live.
You'llhave open, transparent conversations about compensation, benefits, and whatit'slike to workatCollegeBoard throughout your hiring process. Check outourcareers pagefor more.
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Skills
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