Associate Director, Site Contracting Governance & Strategy
About the role
Position Summary
strategic leadership and operational oversight
operational strategy
high‑quality, compliant, predictable contracting operations
• Define and implement the operational strategy for regional site contracting operations
, ensuring consistent, efficient, and compliant execution across the full contract lifecycle.
- Lead planning, prioritization, and capacity management across multiple regions and portfolios, ensuring alignment with study start‑up targets and organizational priorities.
- Drive
cycle‑time optimization
, resource forecasting, and removal of operational bottlenecks through proactive performance oversight.
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- Lead, coach, and develop a multi‑regional operations team responsible for contract execution, budget translation, and multilingual template application.
- Build a high‑performance culture focused on accountability, data accuracy, operational excellence, and continuous improvement.
- Strengthen team capability through training, mentoring, and readiness programs aligned with the evolving operating model.
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- Serve as the
operational point of escalation
for contracting delays, CRO performance issues, system blockers, and process breakdowns; drive cross‑functional resolution.
- Ensure consistent application of global templates, fallback language, governance rules, and country requirements across all operational teams.
- Oversee quality audits, root‑cause investigations, corrective actions, and preventive measures related to contracting operations.
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- Own operational governance of the
site contracting management system
, ensuring data integrity, user adoption, and alignment with global process standards.
- Design, maintain, and deliver
performance dashboards
, analytics, and reporting packages for senior leadership, enabling data‑driven decision‑making.
- Partner with IT, Digital Capabilities, and Strategy & Governance team to define system enhancements, automation opportunities, and integration requirements.
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- Act as a strategic business partner to Governance & Strategy team, providing operational insights, feasibility perspectives, and support for escalation management.
- Collaborate with Legal, Finance, Clinical Operations, RCO, Procurement, and CRO partners to ensure seamless integration across functions and consistent delivery.
- Represent Site Contracting Operations in enterprise forums, governance bodies, and cross‑functional working groups.
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- Lead operational improvement initiatives focused on simplification, automation, standardization, and global harmonization.
- Implement best practices, performance frameworks, knowledge management tools, and scalable operating mechanisms across the contracting network.
- Drive adoption of digital capabilities, analytics, and innovative operational models to accelerate contracting performance.
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- Oversee linkage between negotiated budgets and operational contract execution, ensuring accuracy, compliance, and alignment with Finance and FMV governance.
- Support operational forecasting, portfolio resourcing, planning cycles, and regional investment strategies aligned with clinical development priorities.
Specific Knowledge, Skills, Abilities
- Advanced expertise in global site contracting operations, systems, performance management, and process optimization.
- Strong knowledge of clinical trial contracting frameworks, regulatory standards, financial governance, FMV, and escalation pathways.
- Proven ability to lead multi‑regional, high‑volume operational organizations with measurable performance outcomes.
- Superior capability in data‑driven decision‑making, dashboard interpretation, and operational analytics.
- Excellent stakeholder management and cross‑functional influence at senior levels.
- Experience overseeing system governance, data integrity programs, and process automation.
- Exceptional communication, leadership presence, and change‑management capability.
Education/Experience/Licenses/Certifications
- Bachelor's or Master's degree in Business Administration, Life Sciences, or related field.
- Minimum 10 years of experience in site contracting operations or leadership.
- Leadership or management certification (preferred).
Travel
Compensation Overview
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