Associate Director, Contract Management

• Lead and evolve the Contract Management function within Enterprise Procurement & Supplier Management.

• Develop and execute strategic initiatives that improve contract cycle times, stakeholder satisfaction, compliance, and operational efficiency.

• Drive enterprise transformation efforts, including contract lifecycle management technologies, process redesign, automation, and data-driven decision making.

• Partner with Procurement leadership to establish long-term operating models and resource strategies.

• Lead, coach, and develop a team of Contract Managers and supporting resources.

• Foster a high-performance culture aligned with Humana 's values and leadership expectations.

• Establish clear performance expectations, development plans, succession strategies, and career pathways for team members.

• Promote knowledge sharing, collaboration, and continuous improvement across teams and supplier categories.

• Provide oversight of complex supplier agreements from intake through execution and post-signature governance.

• Ensure consistent use of contract standards, templates, playbooks, and negotiation strategies.

• Guide resolution of contractual issues involving risk, compliance, business terms, and supplier performance.

• Support executive-level negotiations involving significant financial commitments or strategic suppliers.

• Serve as a trusted advisor to business leaders, legal counsel, sourcing professionals, and supplier management teams.

• Align contract strategies with enterprise objectives, category roadmaps, and business priorities.

• Influence stakeholders at all organizational levels to achieve desired business outcomes.

• Facilitate decision-making by communicating contract risks, opportunities, and recommendations in clear business terms.

• Ensure supplier agreements address regulatory, legal, privacy, information security, and operational requirements.

• Partner with Compliance, Legal, Privacy, Information Protection, and Risk teams to maintain adherence to enterprise standards.

• Establish governance frameworks and monitoring processes for contractual obligations and supplier commitments.

• Support audit, regulatory, and compliance activities as required.

• Establish and monitor key performance indicators, including contract cycle time, quality, compliance, stakeholder satisfaction, and productivity.

• Identify process improvement opportunities and implement sustainable solutions.

• Leverage procurement technologies and analytics to improve visibility and decision-making.

• Lead initiatives that simplify processes and enhance the stakeholder experience.

The Associate Director will be measured on the ability to:

• Improve contract efficiency, service quality, and stakeholder satisfaction while reducing contractual and supplier risk.

• Drive process improvements, technology adoption, and effective contracting practices that support enterprise goals.

• Foster collaboration across Procurement, Legal, Compliance, and business partners to strengthen organizational capability and business outcomes.

• Bring demonstrated experience negotiating complex commercial agreements, leading cross-functional initiatives, influencing senior stakeholders, and communicating effectively with executives.

• Apply strong knowledge of supplier governance, contractual risk management, and enterprise procurement practices.

Use your skills to make an impact

• Bachelor's degree.

• 8+ years of progressive experience in contract management, procurement, strategic sourcing, legal operations, supplier management, or related disciplines.

• 5+ years of people leadership experience, with demonstrated success leading diverse teams and effectively navigating complex interpersonal dynamics.

• Healthcare, managed care, insurance, or highly regulated industry experience.

• Experience with contract lifecycle management platforms such as Icertis.

• Experience supporting large-scale transformation, outsourcing, technology, or enterprise supplier programs.

• This role reports to the Director of Procurement.

• This position is fully remote within the United States.

• This is a people leader role with 5-8 direct reports.

• Domestic and international travel of up to 10% is required.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana 's offices for training or meetings may be required.