Associate - AR Collections

• Collecting accounts receivable balances for selected portfolio of clients, at firm level, by taking ownership of collection activity & client payment performance

• A key objective would be to maximise cash for the business

• Building external client relationships to understand client payment behaviours & methods, client approvals & internal processes

• Engaging with client facing teams to support collection activities

• Identifying collection delays early and escalating disputes

• Maintaining client information data to support lessons learned

• Dealing with incoming internal & external customer queries

• Achieve set monthly team cash targets and maintain high volume of follow up calls

• Keeping a detailed record of collection activities

• Confident, with a proven ability to challenge appropriately at all levels

• Ability to balance multiple priorities by considering risk, importance, and level of urgency

• Ability to adapt or flex the style, as necessary

• Demonstrate a solution driven mind-set

• Commercial awareness

• Strong communication skills

• Good team player

• Minimum one year experience in a similar role in a fast-paced environment

• Excellent communication, research, problem-solving, and time management skills.

• High level of accuracy, efficiency, and accountability.

• Attention to detail

• Ability to build relationships with clients and internal departments

• Familiarity with relevant tools, technologies, and software that are essential for the role.

We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that's right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.