Assistant Manager-team leader
Artech Infosystems Private Limited
Hyderabad, TelanganaPosted about 1 month agoDiscoveredMatch locked
Full-timeCustomer Services Jobs
About the role
Customer Support (Chat Operations) • Lead and manage a team of Team Leaders and/or Customer Service Representatives supporting customer inquiries through chat, secure email, and digital messaging channels. • Drive operational excellence by ensuring achievement of key performance indicators (KPIs) including Service Level, CSAT, Quality, Productivity, AHT, Adherence, and Employee Engagement. • Monit
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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