Connecting Odds
EXL

Assistant Manager

EXL
Pune, MaharashtraPosted about 1 month agoDiscoveredMatch locked
Full TimeCustomer Services Jobs

About the role

Description ROLES & RESPONSIBLITIES : Manage the Calls ,Chats and Email operations with the desired efficiency and effectiveness Ensure relevant processes are followed on the operational floor Manage day-to-day planning, thus ensuring that the teams consistently deliver the agreed SLAs Liaise with Business Planning & MI team where required for resource planning and optimum utilization; Manage and

Not included in the source posting: about the role, what you'll do, qualifications, benefits.

Who can apply

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