Applied AI Director

• Own and evolve shared applied AI capabilities, including agent authoring, orchestration patterns, evaluation, and the human-agent working surface, driving adoption across teams.
• Lead end-to-end delivery of agentic solutions for priority Operations processes, from problem framing to production operation under governance.
• Judge and maintain the balance between productizing durable shared capabilities and developing solution-specific surfaces.
• Mentor and inspire a team of AI engineers and practitioners, fostering a culture of excellence, innovation, and continuous learning.
• Set and uphold technical direction across agent orchestration, tool use, context assembly, human-in-the-loop design, and evaluation of non-deterministic behavior.
• Align delivery across multiple partner streams, resolving dependencies and sequencing without escalation.
• Build and sustain senior stakeholder confidence, translating technical constraints into business consequences and business intent into engineering requirements.
• Define and instrument the evidence base for each solution, measuring agent autonomy and human involvement.
• Drive best practices as a community leader and ensure AI practitioners stay current with the latest advances.

• Hands-on experience building and shipping AI systems, not just managing teams.
• Demonstrated experience with agentic systems in production, including orchestration, tool use, retrieval, context assembly, human-in-the-loop design, and evaluation of non-deterministic behavior.
• Experience building and leading high-performing AI teams, including hiring, development, and performance management.
• Proven track record of leading complex cross-functional delivery and aligning multiple teams to a common plan.
• Exceptional stakeholder management skills, with credibility across senior business, technology, and control audiences.
• Strong software engineering foundations, including service design, distributed patterns, and testing of non-deterministic systems.
• Exceptional verbal and written communication skills, able to convey complex technical concepts to diverse audiences.
• Ability to influence key decision makers with compelling technical arguments.

• Experience in financial services or other regulated, high-volume, control-heavy environments.
• Familiarity with policy-enforced execution, entitlements, and audit requirements for automated actions.
• Significant contributions to open source projects or published work in artificial intelligence and machine learning.
• Advanced degree in a quantitative discipline.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.