AI Operations Specialist

LogicGate® is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

As LogicGate scales as the leading AI GRC platform for the Enterprise, driving internal operational agility and productivity is critical to our continuous growth. As our first dedicated internal AI builder, you will bridge the gap between complex operational bottlenecks and scalable, AI-driven solutions. Reporting to the VP of AI Transformation & Operations, you will partner cross-functionally across RevOps, Customer Success, Finance, People, and Product & Technology to discover, prototype, and operationalize high-leverage workflows. Your work will empower internal teams to automate manual processes, elevate team performance, and embed AI capability directly into our daily operations.

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Partner cross-functionally with department leaders to identify repetitive, judgment-light processes and evaluate high-impact opportunities for automation and AI integration. •

Build and deploy AI-augmented workflows and agents using modern tooling such as Zapier, Claude, LLM APIs, and Model Context Protocol (MCP) servers. •

Redesign complex operational workflows to streamline cross-departmental handoffs, eliminate operational friction, and drive measurable efficiency gains. •

Develop clear, reusable internal playbooks, documentation, and self-service templates that empower functional teams to sustain and build upon automated solutions independently. •

Instrument deployed solutions to track key operational metrics, including adoption rates, hours reclaimed, and cost savings, while transparently monitoring risk. •

Contribute to company-wide AI usage standards and operational frameworks to ensure automated workflows operate safely, securely, and consistently across the enterprise.

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3-5 years of progressive experience in business technology, systems analysis, process automation, business intelligence, or workflow optimization. •

Demonstrated curiosity and practical experience building solutions using low-code/no-code platforms (e.g., Zapier, Make), LLM APIs, prompt engineering, or modern AI agent frameworks. •

Exceptional communication skills with a proven track record as a trusted internal consultant - confident in navigating competing priorities, managing cross-functional stakeholders, pushing back and maintaining firm boundaries when needed. •

Sharp analytical instincts with a track record of evaluating process ROI, prioritizing high-impact initiatives, and taking ownership of end-to-end delivery. •

Background in creating internal enablement content, technical documentation, or change management programs. •

Demonstrated capability to communicate and collaborate seamlessly across distributed teams, with the flexibility to travel as needed for key team offsites, company events, and customer meetings.

per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

This role is classified as Hybrid, based out of our Chicago HQ or Bellevue office. You are expected to be available to work from the office as needed to support in-person collaboration with your team which may include recurring in-office days. At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace. In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays. Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.

At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with. We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees' differences are celebrated and everyone is encouraged to bring their authentic selves to work. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture. LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes. We are proud to have been recognized as a top workplace by Built In, Crain's Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition. Learn more about our culture here .