AI Experience (UX) Designer
About the role
Who We Are
HPE Operations
is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today's fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what's next for you.
What you will do:
- Conduct user research, journey mapping, interviews, usability testing, and feedback sessions to understand user needs, friction points, and workflow opportunities.
- Design AI-assisted workflows, conversational experiences, prompts, interaction patterns, and prototypes that improve usability and productivity.
- Create employee and partner experience journeys that connect business processes, tools, data, and AI capabilities.
- Develop wireframes, prototypes, service blueprints, design concepts, and experience standards using tools such as Figma, Sketch, or Adobe XD.
- Apply design thinking and service design methods to translate complex process and AI capabilities into simple user experiences.
- Collaborate with business architects, product/delivery leads, technology teams, and adoption leads to ensure experience design is integrated into solution delivery.
- Support accessibility, inclusive design, WCAG alignment, and responsible AI user interaction principles.
- Continuously gather feedback and improve prompts, workflows, and user experiences based on adoption and usability insights.
What you will bring
- Education - any Graduate
- 8+ experience
Knowledge and Skills:
- Strong UX design, service design, design thinking, or human-centered design background.
- Experience designing enterprise workflows, employee experiences, partner experiences, or conversational interfaces.
- Proficiency with design tools such as Figma, Sketch, or Adobe XD.
- Understanding of accessibility standards, including WCAG, and inclusive design practices.
- Ability to prototype, test, and iterate user experiences quickly with business and technology stakeholders.
- Strong facilitation, user research, journey mapping, and storytelling skills.
- Ability to design for AI transparency, user trust, prompt quality, and human-in-the-loop workflows.
Accessibility
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here .
Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
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Personal & Professional Development
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Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
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Who can apply
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