AI-Enabled Governance Associate (f/m/x)
About lemon.markets 🍋
Your Mission
In this role you will
- Support and improve governance processes related to third parties, partners, and operational oversight in a regulated environment.
- Identify repetitive manual work and fragmented workflows, and improve them through better process design, standardisation, AI-supported execution, and selective automation.
- Use AI tools in a practical way to support analysis, information structuring, questionnaire handling, documentation drafting, summarisation, reporting support, and follow-up preparation.
- Work with internal subject-matter experts to better understand, improve, and scale KPI, SLA, and monitoring approaches across both internal services and third-party services.
- Help optimise KPI monitoring, service reporting, and governance transparency so operational performance becomes more measurable, decision-useful, and actionable.
- Contribute to making recurring governance work more scalable, consistent, and less manual over time.
- Support governance routines such as reviews, reporting, meeting preparation, action tracking, and evidence collection.
- Support assessments, reviews, and due diligence processes for new and existing providers or partners.
- Support governance documentation, registers, supporting evidence, and process transparency for internal stakeholders, auditors, regulators, and relevant partners.
You’ll be successful in this role if you
- Are excited to learn how governance, controls, third-party processes, and operational oversight work in practic and the can be optimized,
- Have strong analytical skills and are comfortable structuring information, spotting gaps, and turning observations into practical next steps.
- Work in a structured, reliable, and detail-oriented way, with strong follow-up discipline.
- Bring a pragmatic, hands-on mindset and enjoy improving recurring processes rather than only designing concepts.
- Are comfortable using AI tools in your day-to-day work and are curious about how they can help make operational and governance processes more efficient.
- Are motivated by the idea of reducing manual work through better workflows, smarter tooling, and selective automation.
- Have enough technical affinity to understand IT services, service levels, incidents, monitoring concepts, and operational dependencies without needing to be an engineer.
- Communicate clearly in English and enjoy working with different stakeholders across business, technology, and control functions. German is a plus.
How we take care of you
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Compensation package
We offer you a competitive salary, based on your experience and the value-add you bring to lemon.markets.
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Flexible working hours
We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration.
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Hybrid work setup
You can work from anywhere in Germany within a hybrid model. At the same time, in-person collaboration is a key part of our culture. That being said, individual contributor lemoneers work 4 days or more or more per month on-site in our Berlin office, spending quality time together with the team at events, onsites/offsites or over team dinners.
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Grow with us
We take your personal development seriously! You'll get regular mentorship and stretch opportunities, a clear career development framework with frequent feedback conversations as well as an annual learning budget.
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People & culture
You'll feel our culture in the small things, like Polaroids from our lemoneers' first day and our monthly new-joiner breakfasts. But also in the bigger things, like celebrating the onboarding of new partners or our annual offsites, where the whole company comes together to connect, reflect, and celebrate.
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Perks & benefits
We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited contracts, plus 50% off on Beatvest - our partner for financial education and investing.
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Workation
Not included in the source posting: what you'll do, qualifications.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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