Advanced Services Consulting Engineer
About the role
Who We Are
What you'll do
- Uses professional knowledge to review and assess open software defects. Provides appropriate recommendations on identified risks and discusses the details with respective teams.
- Delivers proactive consulting services such as technical analysis and recommendations (Impact assessment and analysis, health check analysis, software upgrade analysis, config review, etc...)
- Assists the Customers, Sr. Engineers in conducting Juniper product health checks in order to identify potential product performance problem areas. Based on the evaluation makes a relevant recommendation to optimize operational performance in respect to design/topology/configuration.
- Review and evaluate network plans and assists in the planning of new feature implementation and product deployment.
- Looks for opportunities for improvement in the products, documentation quality, and need for automation. Present these findings in appropriate forums.
- Documents and maintains customer network solutions knowledge and educates other internal Juniper resources for a better support experience.
What you need to bring
- The candidate is encouraged to have a deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6). Should possess reasonable expertise on Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN.
- Knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN is a plus.
- Experience and desire to work on automation will be valuable in long run.
- Amiable communication, interpersonal and social skills will make a difference!
- Juniper product certifications (JNCIS/JNCIP/JNCIE) or industry equivalent are helpful.
Accessibility
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here .
Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
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Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
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