Administrative Officer (515679)
Who We Are
statewide specialised inpatient mental health facility
What We Do
We deliver:
- Acute psychiatric care
- Dementia and neuropsychiatric treatment
- Geriatric rehabilitation
- Palliative and end-of-life care
- Rehabilitation and recovery-focused programs
- Support for families, carers, and community transitions
Our patients are older Tasmanians age 65+, including Aboriginal and Torres Strait Islander people aged 50+, who require specialised mental health support. We also support individuals with young-onset neurodegenerative conditions.
Our Values and Culture
Compassion, Accountability, Respect, and Excellence
. We also embrace:
- Flexibility and inclusivity
- Transparency and teamwork
- Holistic and trauma-informed care
- Collaboration with families, carers, and community partners
We foster a
welcoming, non-clinical environment
My Home Life
program - an evidence-based approach that promotes quality of life for people living and working in care settings. Through this program, we focus on:
- Enhancing
positive communication
between staff, consumers, and families
- Strengthening
relational care
and emotional connection
- Encouraging
shared decision-making
and reflective practice
- Creating a culture of
kindness, dignity, and mutual respect
Why Work with Us?
We offer:
- A deeply supportive and inclusive workplace
- Structured supervision, mentoring, and professional development
- Opportunities to specialise in dementia care, trauma-informed practice, and aged mental health
- Access to professional development opportunities tailored to your role and interests, including training in dementia care, trauma-informed practice, and mental health support.
- A vibrant, multidisciplinary team culture
- A chance to make a real difference in the lives of older Tasmanians
We value
diversity, lived experience, and resilience
What We Look For
We seek individuals who:
- Are compassionate, curious, and collaborative
- Value dignity, autonomy, and person-centred care
- Are committed to continuous learning and reflective practice
- Can work respectfully with families, carers, and diverse communities
Administrative Officer – Roy Fagan Centre / Older Persons Mental Health Services
- Provide high-level administrative, reception and operational support to the Roy Fagan Centre and Older Persons Mental Health Service (OPMHS), ensuring efficient day-to-day service delivery.
- Coordinate and supervise administrative staff, including rostering, leave management, training, induction and ongoing team support.
- Manage administrative systems, records, filing and information retrieval processes to maintain accurate and confidential documentation.
- Support senior management with correspondence, reports, ministerial briefings, Right to Information requests and special projects.
- Liaise professionally with clients, clinicians and stakeholders, handling complex enquiries while delivering excellent customer service and maintaining confidentiality.
- Assist with recruitment, staffing, meeting coordination, minute-taking, asset management, reporting and quality improvement activities across the service.
You will need
- Demonstrated knowledge of and experience in contemporary office management practices including knowledge of medical terminology, or the ability to quickly acquire, and well-developed computer skills and sound organisational skills.
- Ability to assist with the training and guidance of less experienced administrative staff, and the orientation of new employees including delegating administrative duties to ensure the development of team members.
- Proven ability to work effectively within a multidisciplinary team environment, including the ability to: cooperate and work well with other team members both in the administrative and clinical areas; respect the needs and ideas of others; provide support and assistance to team members; resolve conflicts; and appropriately share information with team members.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania
Details of appointment
Salary
$76849 to $82996 per annum. Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2025.
Salary Packaging
Benefits available to eligible candidates
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport - You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
More information about our Employee Benefits can be found here
Eligibility
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
- Administrative Officer Band 3.docx
Application Guide:
- Applicant Guide.docx
How to apply
For more information
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