Administrative Coordinator - Merchant Accounts
Tech Talent International
PolandPosted about 21 hours agoDiscoveredMatch locked
RemoteContractor3+ years expHuman Resources
Software International (SI)
supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. We currently have an indefinite contract as a Administrative Coordinator - Merchant Accounts with our international ,web development client.
Role
Administrative Coordinator - Merchant Accounts
Type
Contract
Duration
multi-year , re-extendable contract
Rate
$10 EURO/hour ( 1600 Euro/month)
Location
Remote, Czechia client group
Hours
- Mon, Wed, Fri: 10am-6pm CET /4am-12pm EST
- Tue, Thu: 8am-4pm CET / 2am-10am EST
Job Title
Administrative Coordinator - Merchant Accounts
Position Overview
: We are seeking a detail-oriented and proactive Administrative Coordinator to
join our Merchant Accounts team. The ideal candidate will play a key role in supporting our
merchant services operations by providing confidential and executive level administrative
assistance to both the Senior Executive and to Clients/Merchants.
1. Merchant Account Management
Prepare, coordinate, acquire and manage online merchant accounts.
Gather necessary documentation and ensure compliance with KYC and other
regulatory requirements.
Process merchant applications, updates, accurately and in a timely manner.
2. Documentation and Recordkeeping
Maintain organized and up-to-date records of merchant account information,
documentation, and correspondence.
Prepare and distribute reports, statements, and other documents related to merchant
accounts as needed.
Ensure confidentiality and security of sensitive merchant data and information.
3. Communication and Coordination
Serve as a primary point of contact for merchant inquiries, providing exceptional
customer service and support.
Liaising with merchant account clients and other external parties.
Coordinate communication between internal departments (e.g. accounting, billing
stats, customer support etc.) and merchants to facilitate smooth account
management and resolution of issues.
Working time adapted to client time zone: remotely on
4. Administrative Support
Provide general administrative support to the Merchant Accounts team.
Perform additional administrative tasks and special projects as assigned by
Qualifications
3+ years previous administrative experience.
Strong attention to detail, aptitude with numbers, decision making and problem-solving
skills.
Excellent communication skills, both verbal and written, with a strong customer service
orientation.
Ability to multitask, prioritize tasks effectively, and work efficiently in a fast-paced
environment.
Strong administrative skillset (e.g. filling out detailed applications).
Ability to consistently produce high quality work within deadlines.
Highly organized and detailed oriented.
Accustomed to a fast-paced environment and constantly shifting priorities.
Proactive, efficient and able to maintain a high degree of confidentiality at all times.
Proven ability to work in a team environment and provide excellent customer service to
internal and external customers.
Knowledge of computer software: Microsoft 360 (Word & Excel) and Jira.
Fluent English verbal and written communication skills are a must.
Originally posted on Himalayas
Not included in the source posting: about the role, what you'll do, benefits.
Skills
exceljira
Who can apply
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