Administrative Assistant (9 months)

• Manage a Network inbox and respond to telephone calls and emails.

• Review customer ledgers using internal systems.

• Process sales invoices accurately, on time and in full.

• Compile and distribute customer and supplier invoices in line with company procedures.

• Take ownership of assigned customers by processing jobs, gaining purchase order numbers and developing a full understanding of relevant rates, policies and processes.

• Proactively chase documentation and ensure jobs are closed down in the system.

• Use platforms including Fleetbridge, One Link and Adflex to process jobs and payments.

• Track and organise data effectively.

• Communicate and build strong relationships with suppliers, call centre colleagues and customers.

• Resolve or escalate queries in a timely manner.

• Efficiently cover and assist on other fleets as required.

• Work effectively both as part of a team and independently.

We're looking for someone who is organised, proactive and comfortable working in a fast-paced environment. You'll have strong attention to detail and the ability to manage multiple tasks while working to deadlines.

You'll ideally have:

• An understanding of Microsoft Excel and experience using web-based portals.

• Strong attention to detail.

• The ability to complete work within deadlines.

• A willingness and enthusiasm to learn.

• Strong verbal and written communication skills.

• The ability to multitask and stay organised.

• A team-player mindset, with the ability to work independently.

• Experience working with computers and office programmes.

• Persistence and determination when following up tasks and resolving issues.

• A flexible approach to handling ad-hoc challenges.

• Good problem-solving skills.

Any tyre or vehicle knowledge would be beneficial, but is not essential.

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 30 days annual leave including bank holidays.

• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.

• We offer hybrid working in our Support Centres, you will be based at our Stafford Support Centre 3 days a week with an optional 2 days working from home.

• You will have access to a wealth of employee discounts across the Halfords suite of products and services.

• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.