Clinical Trial Assistant

plays an integral role in the successful execution of Scout studies, collaborating closely with Project Management teams to ensure operational excellence and high-quality delivery across all trial activities.

Responsibilities of this position include but are not limited to:

• Oversee and coordinate assigned study activities in partnership with Project Managers, ensuring all operational milestones are achieved throughout the study lifecycle

• Maintain and monitor study calendars, scheduling onboarding, training sessions, and key project meetings to support seamless study execution

• Manage the preparation, review, and finalization of study documentation and required reports

• Communicate proactively with external stakeholders, including client operations teams, to facilitate efficient document flow

• Configure and manage study setups within the Scout Clinical portal, including user credentials and access management

• Collaborate cross-functionally with internal teams, such as the Patient Liaison group

• Manage client-facing communications, including shared mailboxes, ensuring timely and professional responses

• Process and track invoices for translation and other study-related services, as needed

• Send customer surveys and compile survey data

• Manage virtual card payments, Scout Pass distribution

• Minor technical support for Scout portal users

• Contribute to organizational initiatives, supporting leadership with special projects and operational enhancements as needed

• Complete all required initial and ongoing training within the required timeframe

• BS or BA degree or equivalent experience preferred

• 1-2 years of experience with clinical research is a strong plus

• Strong computer skills (Excel, Word, Outlook, Internet Explorer)

• Knowledge and understanding of foreign currency and ability to convert to USD

• Ability to work independently, handle multiple projects/tasks simultaneously

• Ability to track and manage key dates/deadlines

• Timely, professional, courteous correspondence and communication with clients, vendors, and colleagues

• Eager to learn and develop, with a high level of coachability and a growth mindset

• Excellent Interpersonal skills

• Attention to Detail

• Extremely Customer Service Oriented

• Patient, Flexible Attitude

• Thrive in fast-paced environments, maintaining performance under pressure

• Self-motivated and results-driven, while following instructions to achieve optimal outcomes

• Good Communicator / Articulate

• Proficient with MS Office Suite, especially Excel

This is a remote position.

Scout offers a competitive compensation and benefits package designed to support your health, work-life balance, and growth. Benefits include medical, dental, and vision coverage with company HSA contributions; immediate eligibility to participate in our 401(k) plan with a company match after one year; paid time off that starts at 20 days per year; paid parental and maternity leave; basic life and AD&D insurance; an Employee Assistance Program with mental health, legal, financial, and work/life resources; professional development reimbursement; paid volunteer time; and more.

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WE ARE AN EQUAL OPPORTUNITY EMPLOYER Originally posted on Himalayas