Manager, Digital Operations & Reliability

• Experience supporting enterprise-scale, cloud-based digital applications and business-critical services, preferably in Microsoft Azure.

• Demonstrated experience leading major incident response, problem management, root cause analysis, change management, operational readiness, and continuous improvement.

• Practical knowledge of monitoring and observability capabilities, including APM, logs, metrics, traces, alerting, dashboards, and service health analytics; experience with Datadog and Azure Monitor is preferred.

• Understanding of SRE and ITIL practices, including availability, SLOs/SLAs, capacity, event management, change enablement, service transition, and reliability improvement.

• Experience applying automation, AI-assisted operations, AIOps, analytics, or workflow optimization to improve operational efficiency and service reliability.

• Working knowledge of cloud infrastructure, networking fundamentals, identity and access management, vulnerability management, disaster recovery, business continuity, and audit readiness.

• Ability to influence and collaborate across Product, Engineering, DevOps, Infrastructure, Architecture, Security, vendors, and business stakeholders.

• Strong written, verbal, analytical, and presentation skills, with the ability to translate technical issues and operational risks into clear business impact and action.

• Demonstrated people leadership, coaching, performance management, workforce planning, and talent development capabilities.

• Relevant certifications in ITIL, Microsoft Azure, SRE, cloud operations, or service management are preferred.

• an excellent total package, with compensation and benefits based upon your geographic location.

• skill development opportunities, to help you grow now and into the future.

• access to a global network, to enrich your professional experience.

• flexible options to help balance work time and your time

• award and bonus opportunities.

The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience. Let’s help make the world work better for everyone. Apply today! Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. Originally posted on Himalayas