Accounts Receivable (OTC) Specialist with German

Infosys - Bucharest - Hybrid 3/2 or Sibiu - Hybrid 3/2 We are looking for a candidate with: English and German at a minimum B2 level (essential for client communication) 2 years of experience in accounting, preferably in the cash application process Finance/Accounting degree or completion of relevant accounting courses Strong analytical skills High customer orientation and a proactive approach Ability to understand both the broader context and detailed data aspects Strong focus on identifying areas for improvement Good team player Customer-oriented mindset combined with initiative and accountability Your key activities: Performing cash application, account maintenance, refunds, reconciliations, reporting, and follow-up on open items (on-account process) Handling telephone and written communication with German-speaking clients (phone calls, e-mails, and customer inquiries) Identifying process gaps and proposing improvement opportunities Ensuring effective communication and maintaining professional relationships with customers, suppliers, and internal teams Preparing and updating Standard Operating Procedures (SOPs) Achieving business targets (Service Level Agreements) as well as individual performance goals You can expect from us: Long-term and stable cooperation; Benefit platform; Organized training sessions during the first weeks and further upskilling courses (online, with our experts); 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year; Modern, cozy and central location in Bucharest; Teamwork in a multicultural environment; Medical subscription and life assurance.