Account Manager
About the role
Reports To
Customers Served
Description
Role Summary
- Thoroughly understand all product benefits, product warranties and Summit services that can be offered to customers
- Call upon customer accounts to sell Summit products and services
- Regular, frequent travel to customer sites and other locations either in Summit vehicle or provide own reliable transportation
- Negotiate profitable pricing with customers and suppliers
- Provide timely and accurate quote information and respond to customer requirements, issues and information requests
- Exercise discretionary authority to determine and provide specific customer pricing, purchase materials specific to customer orders and maintain service standards
- Work cooperatively with customer service representatives to proactively follow up on customers' orders, challenges and needs
- Resolve customer concerns and encourage customer loyalty to Summit as efficiently and effectively as possible
- Assist in collecting funds from accounts payable when necessary
Essential Skills
- Significant sales and negotiating experience with and electrical supply distributor, manufacturer, or rep agency
- Strong customer service orientation
- Time management - ability to organize and manage multiple priorities
- Ability to resolve complex business issues; ability to be forceful, but diplomatic and bring about win-win outcome
- Flexibility - ability to effectively adapt to change
- Clean driving record and current insurance
- Minimum education: high school diploma or equivalent
Beneficial Skills
- Quantifiable success in formulating sales strategies and driving sales performance
- Familiarity and a solid reputation for integrity and results with Summit's customers, competitors, and suppliers
- Successful experience with ERP systems (preferably SAP), and BI tools
- Ability to perform duties with minimal supervision
- Completion of EPEC Silver and/or Gold
Physical Challenges
- Ability to travel to customer sites and other locations
- Ability to perform same physical tasks as that of customer service representatives and counter sales associates
- Consistent use of keyboard and mouse
FLSA Status
About Summit
Summit Electric Supply is one of the most dynamic electrical distributors in the country. We work together with the industry's best manufacturers to provide companies and individuals with high quality electrical equipment along with superior technical support and service. If you are looking for new challenges and want to be part of a growing team, send us your resume today.
What We Offer You
We offer great family-friendly benefits to full-time associates:
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Referral Program
- Employee Assistance Program (EAP)
Summit Electric Supply offers tuition reimbursement, and earned wage access.
We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." https://www.facebook.com/SummitElectricSupply/
https://www.linkedin.com/company/summit-electric-supply/
https://www.youtube.com/user/SummitElectricSupply
Learn more at https://summit.com/about-us
Summit Electric Supply is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Equal Employment Opportunity Statement
Not included in the source posting: benefits.
Skills
Who can apply
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