Account Manager, Small Business

Are you known for forming long-lasting relations with your clients? Do you quantify continuous referrals from satisfied clients as a key measure of success? If so, then get on board for the position of Account Manager, Small Business. In this role, you will deliver legendary customer experience, drive profitable business growth, and achieve target results. In addition, you will:

• Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.
• Build relationships with small business customers by understanding their needs and finding opportunities that enable them to provide customized information and advice the best suited for the customer.
• Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to enable them in providing holistic advice and resources to support our customers.
• Keep current on emerging trends and grow knowledge of the business, and related tools and techniques; participate in knowledge transfer within the team and business unit.
• Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues.

:

• University degree and/or relevant entry level work experience; Accounting/ Finance coursework is an asset but can also be gained through experience.
• Ability to cultivate long-term client relationships and acquire new clients.
• Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches.
• A dynamic professional with a positive attitude and strong communications, time management, and organizational skills.

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Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.