Account Manager
Philips
RemotePosted 2 months agoDiscoveredMatch locked
RemoteFullTime2+ years expSales
About the Role
We're looking for a
Account Manager
who thrives in fast-moving environments and loves turning customer insights into thoughtful product decisions. In this role, you'll own major product areas end-to-end, from shaping strategy and defining requirements to partnering closely with design and engineering to deliver high-quality features.
This is a high-ownership role: you'll have a seat at the table for decisions that influence the roadmap, architecture, and long-term vision of the product. If you enjoy autonomy, solving real customer problems, and shipping quickly, this role is for you.
What You’ll Do
- Serve as the primary point of contact for a portfolio of customers.
- Build trusted relationships and understand each client's goals, challenges, and priorities.
- Lead onboarding, regular check-ins, business reviews, and renewal conversations.
- Coordinate with Sales, Support, and Product teams to resolve issues and advocate for customer needs.
- Identify opportunities to expand customer partnerships and improve retention.
- Track account health, activity, and outcomes in our CRM.
What We’re Looking For
- 2+ years of experience in account management, customer success, sales, or a related role.
- Excellent communication, organization, and relationship-building skills.
- A customer-first mindset and strong problem-solving abilities.
- Comfort working independently in a fully remote environment.
- Experience managing multiple accounts and priorities effectively
Nice-to-Haves
- Experience at fast-paced startups or during rapid growth phases.
- Hands-on knowledge of B2B, enterprise workflows, or complex technical products.
- Basic understanding of technical concepts (APIs, data flows, integrations).
- Previous experience working closely with customers, sales, and support teams.
Why You’ll Love Working Here
- Maximum ownership - make your mark on products, processes, and the big picture.
- Rapid growth - ride the momentum of a product that's gaining traction fast and help shape our wide-open roadmap.
- Down-to-earth, collaborative teammates who value learning, quality, and solving real problems with heart.
- Competitive pay, equity, and outstanding benefits.
About the Role
Are you passionate about building relationships, taking initiative, and making a real impact? We're on the hunt for an energetic Account Manager who thrives in fast-paced environments and loves transforming customer insights into action! In this role, you'll drive the full product lifecycle - from shaping strategy and defining requirements to collaborating with design and engineering for truly game-changing results.
This isn't your typical account management gig: you'll play a pivotal role in defining our roadmap, architecture, and long-term vision. If you crave autonomy, love finding creative solutions to client challenges, and get excited about shipping high-quality features at speed, you'll feel right at home here!
What You’ll Do
- Be the go-to partner for a portfolio of dynamic customers.
- Build deep, trusted relationships and get to the core of each client's goals, hurdles, and aspirations.
- Lead onboarding, host energizing check-ins and business reviews, and champion smooth renewals.
- Rally Sales, Support, and Product teams to resolve any roadblocks and fiercely advocate for customer needs.
- Spot and seize new opportunities to grow and strengthen client partnerships.
- Proactively monitor account health, activity, and outcomes in our CRM.
What We’re Looking For
- 2+ years of experience in account management, customer success, sales, or a related field.
- Superb communication, organization, and relationship-building abilities.
- Fierce customer focus and a knack for solving tricky problems.
- Self-starter comfortable working fully remote - and loving it!
- Proven multitasker, able to manage multiple accounts and competing priorities with ease.
Nice-to-Haves
- Experience at fast-paced startups or during rapid growth phases.
- Hands-on knowledge of B2B, enterprise workflows, or complex technical products.
- Basic understanding of technical concepts (APIs, data flows, integrations).
- Previous experience working closely with customers, sales, and support teams.
Why You’ll Love Working Here
- Maximum ownership - make your mark on products, processes, and the big picture.
- Rapid growth - ride the momentum of a product that's gaining traction fast and help shape our wide-open roadmap.
- Down-to-earth, collaborative teammates who value learning, quality, and solving real problems with heart.
- Competitive pay, equity, and outstanding benefits.
Equal Employment Opportunity and Diversity Statement
We are committed to equal employment opportunity in both principle and as a matter of policy. We will recruit, hire, train, promote, compensate and provide benefits to all applicants and employees without regard to ancestry, sex, race, color, ethnicity, national origin, gender, age, religion, religious creed, mental and/or physical disability, medical condition, military and/or veteran's status, genetic information, marital status, sexual orientation, gender identity and/or expression, or any other basis protected by applicable federal, state and local laws. This policy applies to all recruiting, hiring, promotions, upgrades, layoffs, compensation, benefits, terminations and all other privileges, terms and conditions of employment. The firm complies fully with all federal, state and local equal employment opportunity laws.
Not included in the source posting: about the role, benefits.
Skills
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Who can apply
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