Account Manager - Dutch speaking

• Own and manage a large portfolio of existing Commercial customers, with accountability for retaining and growing recurring revenue across your install base

• Develop a deep understanding of each customer's business objectives, use cases, and success criteria to proactively identify expansion (upsell and cross-sell) opportunities

• Act as the primary commercial point of contact for your accounts, building strong, trust-based relationships with key stakeholders and decision-makers

• Drive account planning and execution strategies that align Algolia's solutions to customer goals, ensuring customers extract maximum value from their existing feature set

• Lead commercial conversations including renewals, pricing discussions, and expansion opportunities within your install base

• Partner closely with Customer Success, Solutions Engineering, Support, and other cross-functional teams to proactively address customer needs, remove blockers, and deliver a seamless customer experience

• Monitor account health and usage signals to identify risks early, taking action to prevent churn and mitigate contraction

• Maintain accurate forecasting and pipeline management for your book of business, with a focus on predictable revenue retention and growth

• Serve as a trusted advisor to customers by bringing insights, best practices, and a consultative approach aligned with Algolia's position as a leader in search and discovery

• Fluent in Dutch and English

• 4+ years in a B2B SaaS sales or account management role, with ownership of renewals and expansion revenue, ideally with a background working with eCommerce or digital experience platforms

• A strong customer-first mindset with a genuine interest in building long-term relationships and helping customers succeed

• Experience managing and growing a book of business (e.g., Account Management, Customer Growth, Renewals, or Account Executive roles with install base focus)

• Proven ability to identify and close expansion opportunities within existing accounts

• Strong collaboration skills and the ability to effectively engage cross-functional partners to solve customer challenges

• Comfort operating in a high-growth, dynamic environment, with the ability to manage a high volume of accounts while maintaining attention to detail and prioritization

• Experience with SaaS, APIs, or developer-focused products

• Familiarity with usage-based or consumption-based business models

• Have familiarity with the Dutch and/or Nordic markets

#LI-Hybrid

Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.

On-Target Earnings Pay Range

€139.000 - €170.000 EUR

• Problem-solving and perseverance capability in an ever-changing and growing environment.

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• Willingness to trust our co-workers and to take ownership.

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• Ability to receive and give constructive feedback.

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• Genuine care about other team members, our clients and the decisions we make in the company.

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• Aptitude for learning from others, putting ego aside.

We're looking for talented, passionate people to help build the world's best search and discovery technology. We value autonomy, diversity, and collaboration. We're committed to creating an inclusive workplace where everyone is respected and supported - regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.

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• Our open positions may appear on third-party job boards, but the

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