Employee Relations Manager - English & French speaker

The Employee Relations Manager   is responsible for   conducting HR investigations and providing practical   guidanc e and support to managers and employees across assigned countries within the EMEA region .

In their investigator role, they conduct thorough, impartial, and   timely   investigations into potential breaches of HR policies, including allegations of harassment, discrimination, retaliation, misconduct, or other inappropriate   behaviour   involving employees across assigned countries within the EMEA region .

They also act as a trusted adviser to leaders on a broad range of employee relations matters, including performance management, probation,   behaviour   and capability issues, disciplinary and grievance cases, workplace adjustments / accommodations , and conflict resolution. They provide practical advice and coaching to   people   leaders on the fair and consistent application of policies and procedures, enabling them to manage employee issues confidently and appropriately.

The Employee Relations Manager reports to the Regional Employee Relations Lead. Employee Relations is a   specialised   HR function that partners closely with people leaders, Compliance, Legal (both in-house and external), and HR stakeholders to protect Amgen’s values, support the fair, consistent and compliant management of sensitive workplace matters in line with Amgen’s culture of respect and integrity.

The responsibilities of the role will include:

• Conduct thorough,   timely   and impartial HR investigations across assigned countries within the EMEA region, involving employees at all levels of the   organisation . Maintain confidentiality and sensitivity to all issues,   ensuring   investigations are objective and respectful.

• Prepare professional, well-documented investigation records, including investigation plans, interview notes, and summaries.

• Present investigation findings to HR colleagues, Legal partners, and business leaders clearly ,   concisely , and objectively .

• Develop and   maintain   strong relationships with key partners across assigned countries within the EMEA region.

• Provide people leaders with expert advice and practical guidance on employee relations matters, including performance management , probation ,   behaviour al   concerns, disciplinary and grievance issues, and conflict resolution.

• Partner with local HR Business Partners to provide counsel on complex employee relations issues and ensure consistency across   countries.

• Where   appropriate ,   participate   in formal performance, disciplinary or termination discussions with employees and people leaders.

• Promote a positive and productive working environment by responding to employee concerns, addressing issues proactively, and   advising   leadership on best practices.

• Manage assigned employee relations cases from intake to closure, recording case activity accurately within Amgen’s case management systems, ensuring data   integrity   and contributing to regional reporting and insights.

• Support the Employee Relations Regional Lead with the implementation of the regional Employee Relations Centre of Excellence (COE) model across assigned countries within the EMEA region, contributing to the alignment and   standardisation   of ER processes and the continuous improvement of practices across the region.

• Collaborate with relevant HR, Compliance and Learning and Development partners to design and deliver training on employee relations matters, key HR policies and procedures, and channels for raising workplace concerns, including Speak Up.

• Use ER case data and insights to   identify   emerging trends, risks, and opportunities to strengthen workplace culture and manager capability .

• At least five years’ practical experience managing complex Employee Relations casework, including direct experience conducting workplace investigations and advising managers on sensitive workplace matters.

• Strong understanding and experience of French employment laws and related HR practices.

• Excellent written and verbal communication and presentation skills.

• Proven ability to interpret and apply company policy, investigation procedures, and regulatory requirements fairly and consistently.

• Fluency in English and French, both written and spoken, is required.

• Bachelor’s degree or equivalent qualification in Human Resources, Employment Law,   Business   or   a related   field is desirable.

• Experience of engaging with   works   council s, unions, and other employee representative   bodies.

• Strong analytical, problem-solving, collaboration, and project-management skills.

• Ability to manage multiple cases and projects, and to   prioritise   effectively while   maintaining   attention to detail.

• Capacity to   identify   potential HR, Compliance, or Legal risks within complex casework and escalate appropriately.

• Skilled at managing difficult conversations and conducting objective, non-confrontational interviews, while handling sensitive matters with fairness, empathy, and professionalism, and   demonstrating   resilience and composure under pressure.

• Demonstrated ability to exercise sound judgement,   operate   independently, and   maintain   confidentiality.

• Ability to influence and coach people leaders to build capability and manage employee issues effectively.

• Experience working across different countries and cultures, preferably within a regional or multinational environment, with a commitment to understanding local employment practices and cultural norms.

• Demonstrated change agility and experience supporting process improvement or COE   standardisation   initiatives.

• Additional language fluency, including German, Arabic, Spanish or Italian, is desirable.

As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth.

• Vast opportunities to learn, develop, and move up and across our global organization.

• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.

• Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.

• Flexible work arrangements.