Product Manager - Payments

• Own and execute the end-to-end product strategy and roadmap for ThriveCart’s payments ecosystem (e.g., checkout, payment gateways, transaction routing, fraud, refunds, treasury, and reconciliation).

• Define, prioritize, and deliver features that improve conversion rates, reduce friction, and support global scalability.

• Partner with engineering and design to deliver high-quality user experiences and robust back-end systems.

• Integrate and maintain third-party payment providers (e.g., Stripe, PayPal, Authorize. net) and explore new options (e.g., local payment methods, wallets, and bank debits).

• Ensure all payment solutions meet regulatory requirements (PCI, PSD2, SCA, etc.).

• Monitor performance, adoption, and reliability of payment systems using data and user feedback.

• Collaborate with customer success and support to identify and resolve user pain points related to payments.

• Stay informed about global payment trends, technologies, and fintech regulations, and bring ideas forward that align with ThriveCart’s growth.

• Proven track record of building and scaling payments systems in a SaaS, fintech, or eCommerce environment.

• Deep understanding of payment infrastructure, including gateway integrations, card networks, fraud prevention, settlements, and chargebacks.

• Strong technical fluency—comfortable working closely with engineers and interpreting API documentation.

• Excellent communication, prioritization, and stakeholder management skills.

• Strong data-driven mindset—you understand what to track, how to measure it, and how to use insights to iterate quickly.

• 3–5+ years of experience as a Product Manager, ideally with direct ownership over payment products or platforms.

• Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Finance, Economics, or related discipline) preferred but not required.

• Equivalent practical experience in product management, payments, or fintech may substitute for formal education.

• Certifications in product management (e.g., Pragmatic, AIPMM, or CSPO) or fintech/payments (e.g., ETA CPP) are a plus but not mandatory.

• Experience working in agile, cross-functional teams with a focus on delivering customer-centric solutions.

• Experience with global payment methods, subscriptions, recurring billing, or tax compliance tools.

• Experience with payments orchestration systems and/or treasury systems is considered a plus.

• Experience of using AI Agents and implementing and building AI tools and Agents

• Commit to Excellence

• Find a Way

• Help Each Other

• Keep Growing

• Data First

Our team and product are growing rapidly- we achieved YoY growth of 64% from 2022-2023, and we’re just getting started. We believe in open communication, clear goal setting, and that people do best when they have a growth mindset and want to get things done. Our team comes from diverse backgrounds and companies like Shopify, Salesforce, and BigCommerce, and we are running like an independent SaaS company within a PE fund.

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