Trade Account Director
Job Title
About the Job
customer-facing leader
strategic partnerships
excellence in execution
About Sanofi
Main Responsibilities
Strategic Leadership & Customer Relationship Excellence
- Lead, cultivate, and maintain
strategic business relationships
with assigned customers across the Trade channel segment (wholesalers, specialty distributors, specialty pharmacies and retail pharmacies) covering the US mainland and Puerto Rico
- Demonstrate
internal and external leadership
by penetrating customer organizations broadly and deeply to identify and implement quality initiatives that optimize performance across all Sanofi Business Units
- Gain deep understanding of individual customers' priorities and future directions as they relate to Trade channel impact and downstream customer/patient access
- Partner with mid-level and senior executives of strategic customer accounts to create mutually beneficial business relationships that drive
performance excellence
- Conduct regular business reviews with customers to assess performance, address challenges, and identify growth opportunities
- Represent the voice of the customer internally while advocating for company objectives externally
- Anticipate customer needs and proactively develop solutions to strengthen partnerships
Strategic Negotiation & Contract Management
- Develop, negotiate, and implement
innovative contracts
to support brand strategies and coordinate pull-through activities that enhance access opportunities
- Apply
expert negotiation skills
to secure favorable terms for product distribution, pricing, and service agreements across Sanofi's entire product portfolio
- Track, problem-solve, and analyze contracted product performance, communicating account performance broadly with key stakeholders
- Monitor contract compliance and performance metrics, adjusting as necessary and managing and exceeding performance expectations with customer
- Collaborate with legal, finance, and operations teams to ensure successful contract execution and implementation
- Resolve contract disputes and address customer concerns in a timely, professional manner
- Ensure
excellence in execution
of all contractual agreements and compliance with terms and conditions
Distribution & Supply Chain Management
- Monitor inventory levels and product movement across customer locations to ensure optimal product availability
- Coordinate with internal supply chain teams to address distribution challenges and prevent stockouts
- Support product launches by developing customer-specific implementation plans
- Troubleshoot distribution issues and serve as the escalation point for customer service matters
- Evaluate, analyze and manage customer returns to minimize waste and loss. Manage return processor relationships.
Leadership & Strategy Development
- Identify and pursue new business opportunities within existing accounts
- Lead cross-functional teams to evaluate competitive activity, identify key opportunities, and develop specific market objectives and tactics that optimize business performance
- Develop account plans with clear objectives, strategies, and tactics to grow business and strengthen relationships
- Analyze market trends and competitive intelligence to inform account strategies
- Present business proposals and recommendations to customer leadership teams
- Develop a robust internal Matrix Team network that influences brand
strategy
and executes tactics through frequent meetings and interactions
- Drive the Matrix team process in a leadership role across brand, Market Access, and sales leadership
- Collaborate across multiple internal stakeholders (USMA Account Teams, V&A, Medical, Field Sales, CE, Marketing, Finance, Supply Chain, Pricing & Contracting) and multiple GBUs (General Medicines, Specialty Care, Vaccines, Global) to ensure a harmonized approach to key customers
Distribution and Pharmacy Excellence & Market Expertise
- Demonstrate Wholesale, Retail and
Specialty Pharmacy excellence
through optimized distribution models, limited distribution networks, retail pull through programs and enhanced patient services
- Interface with national trade association and advocacy members (e.g., HDA, NACDS, NCPA, Asembia, PCMA, NASP) to remain current with core industry issues, challenges, and best practices
- Apply industry expertise to reduce access barriers and enhance the patient experience
- Support
new product launches
existing product growth
through strategic channel initiatives
- Work with internal US Wholesale and Channel Management partners on day-to-day distribution and retail issues as well as the wholesaler strategy & operations team to ensure continuous product access
About You
- Bachelor's degree (BS/BA) required
- Advanced degree (MBA, PharmD) preferred
- 10+ years commercial pharmaceutical, vaccines or life-sciences industry experience or 5 years in trade account management, channel management, or operational roles spanning distribution, retail, or specialty pharmacy environments.
- Demonstrated experience working directly with Wholesaler Distributors or Specialty Distributors and specialty pharmacies
- Proven expertise in negotiation, terms and conditions, and Channel management
- 1-3 years managerial/leadership experience preferred
Professional Skills and Competencies
Strategic Excellence
Negotiation Leadership
Solution-Oriented Mindset
Cross-Functional Leadership
Executive Communication
Market Access Expertise
Analytical Excellence
Project Management Mastery
Strategic Business Acumen
Organizational Efficiency
Regulatory Navigation
Team Building
Additional Information
Location
Travel Requirements
Why Choose Us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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Pursue progress , discover extraordinary
Not included in the source posting: benefits.
Skills
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