Prior Authorization Specialist

Labcorp

Burlington, NCPosted 23 days agoDiscoveredMatch locked

Healthcare

About the role

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a REMOTE Prior Authorization Specialist to join our team!

Work Schedule: Monday - Friday; 8:00am-5:00pm EST

Responsibilities

Prior Authorization & Benefits Verification

Review incoming orders to verify completeness and accuracy of documentation required for prior authorization submission.
Initiate and manage prior authorization requests in accordance with payer requirements and medical policies.
Work directly with vendors, payers, and insurance representatives to facilitate successful prior authorization submissions.
Monitor prior authorization request status, track pending cases, and perform follow-up activities to support timely determinations.
Review insurance policies, medical policies, and payer guidelines to ensure authorization requests meet applicable requirements.
Perform benefit investigations to support reimbursement and pre-billing activities.

Billing Inquiry Support

Respond to billing-related inquiries received through phone, email, chat, portal, and other communication channels.
Provide prior authorization status updates and requirements information to providers, patients, and insurance representatives.
Support resolution of authorization-related and billing-related issues.

Documentation & Operational Support

Maintain accurate records of prior authorization requests, approvals, denials, and related activities within designated databases and systems.
Enter and maintain authorization, coverage, and benefits information in applicable platforms.
Identify process improvement opportunities related to authorization and reimbursement workflows.
Participate in projects and initiatives supporting operational improvements and business objectives.
Maintain productivity and service-level expectations while managing assigned work schedules and changing business priorities.

Minimum Qualifications

Requires a High School or equivalent with minimum 2 years' relevant experience. Successful completion of the Labcorp training sessions including Medical Terminology, Anatomy and Physiology along with passing the assessment of skill.

Preferred Qualifications

Associate degree in Healthcare Administration, Business Administration, Health Information Management, or a healthcare-related field.

•

1 or more years of experience

in Clinical Laboratory Revenue Cycle Management (RCM) operations. •

1 or more years of experience

supporting prior authorization, reimbursement, billing, or benefits verification activities within a clinical laboratory environment. •

1 or more years of experience

using Microsoft Word, Microsoft Excel, and Microsoft Outlook in a healthcare reimbursement, billing, authorization, or revenue cycle environment.

Additional Job Standards

Work remotely from a private, quiet workspace.
Maintain a reliable high-speed internet connection with a minimum speed of 50 Mbps.
Demonstrate customer service practices when supporting providers, patients, insurance representatives, and internal stakeholders.
Communicate effectively through verbal and written communications across multiple communication platforms.
Apply time management and organizational practices to manage workload and competing priorities.
Maintain attention to detail when reviewing medical policies, insurance guidelines, documentation, and authorization requirements.
Demonstrate knowledge of medical terminology, insurance guidelines, and healthcare regulations.
Collaborate with team members and stakeholders to support process improvements and customer experience initiatives.
Demonstrate initiative and flexibility when responding to changing business needs and priorities.
Apply problem-solving practices in a fast-paced and evolving operational environment.
Successfully pass a standardized color blindness test.

About the Role

The Prior Authorization Specialist I supports Labcorp's Prior Authorization program by completing payer-required pre-billing activities that help ensure timely and accurate payment for services. Responsibilities include reviewing medical policies, initiating and managing prior authorizations, performing benefit investigations, providing patient cost estimates, maintaining authorization documentation, and responding to billing-related inquiries from clinicians and patients. This role partners with Sales, Operations, Billing, Laboratory teams, payers, providers, and patients to help meet authorization and reimbursement requirements while supporting positive patient and client outcomes. Application Window Closes: 08/31/2026 Pay Range: $17.75 - $19.50 per hour. All job offers are based on a candidate's skills, experience, education, certifications, internal equity, and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Not included in the source posting: about the role, benefits.

Skills

excel

Who can apply

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