Sr. Manager, Media & Publishing Operations
About the role
Sr. Manager, Media & Publishing Operations,
Responsibilities
People Leadership
Workflow Optimization
Governance & Security
Enterprise Content Management
Operational Self-Sufficiency & Workflow Design
Feedback Loops & Support
AI & Innovation
Follow-the-sun Support
Metrics & Operational Performance
Required Qualifications
- 8+ years of experience in media operations, content technology, or globalization/localization platform management, with at least 4 years in a dedicated people management role coaching and developing distributed teams of managers or senior specialists.
- Deep craft expertise across Media Asset Management (MAM), content localization pipelines, and digital publishing workflows within a high-volume, global entertainment or broadcast environment.
- Deep technical expertise in cloud computing architectures (specifically AWS), with a proven track record of leveraging cloud-native services to design, deploy, and scale high-volume media asset pipelines and global distribution workflows.
- Demonstrated technical maturity in maximizing a hybrid (cloud/on-prem) ecosystem's existing mechanics; proven track record of configuring and orchestrating complex no-code/low-code media workflows while ensuring all localized automations remain elegantly aligned within the parameters of a defined technology roadmap.
- Strong fluency across the interconnected Globalization Technology spectrum—you possess a deep understanding of what individual Localization, Publishing, and Esports Broadcast teams require, and how to design unified systems that serve them all without losing core operational focus.
- Hands-on experience establishing and managing international user support frameworks and stakeholder feedback loops, with an innate ability to translate regional operational friction into structured platform requirements.
- Solid understanding of international content delivery standards, formats and challenges, including multi-language metadata oversight, global asset discoverability, and regional distribution variances.
- Exceptional capability to navigate ambiguity during organizational transformation, prioritize initiatives ruthlessly, and communicate technical or operational trade-offs clearly to both technical and non-technical cross-functional partners.
- Experience working with global teams across multiple time zones, with a working knowledge of regional content distribution challenges.
Desired Qualifications
- Cross-Cloud & Architecture Certifications: Broad exposure to cross-cloud ecosystem design, including hands-on familiarity with AWS, GCP, or Azure architectures; active industry cloud certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect) are highly preferred
- In-depth technical familiarity with the EVS ecosystem (including live production servers, storage systems, and content management workflows) to optimize high-performance replay and global asset ingestion.
- Practical experience supporting large-scale live stream broadcasting environments, including real-time video encoding, transport protocols, and multi-platform distribution architectures.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks
benefits pages
for more information.
At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
- Safeguarding confidential and sensitive Company data
- Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
- Accessing Company assets, secure digital systems, and networks
- Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Los Angeles Only)
(Mercer Island only)
Not included in the source posting: about the role.
Skills
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