Field Nurse Case Manager (Ontario)

• Deliver patient-centric case management services within established program protocols.
• Support patients throughout their treatment journey, including onboarding, education, adherence support, and ongoing follow-up.
• Provide disease-state, therapy, and medication education to patients and healthcare providers.
• Collaborate with physicians, clinics, pharmacies, and internal teams to coordinate patient care and access to therapy.
• Work closely with Reimbursement Specialists to support funding, prior authorizations, and patient access solutions.
• Conduct telephone-based and virtual patient follow-up activities, including adherence and monitoring calls.
• Monitor treatment progress, therapy interruptions, discontinuations, and patient outcomes in accordance with program requirements.
• Document patient interactions accurately and maintain complete, timely records within program systems.
• Identify and report adverse events (AEs) and product complaints in accordance with program, regulatory, and company requirements.
• Participate in ongoing product, therapy, and disease-state training.
• Attend occasional educational events, conferences, and clinic meetings to support patient and provider engagement.
• Build and maintain strong relationships with healthcare providers and clinic staff to ensure a seamless patient experience.
• Maintain the highest standards of patient confidentiality and privacy compliance.

• Diploma or Degree in Nursing.
• Current unrestricted registration as an

and in good standing with the applicable regulatory body.

• Experience providing direct patient care, patient education, patient support, healthcare coordination, or case management.
• Strong verbal and written communication skills in English.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Must reside in Ontario and be legally authorized to work in Canada.

• Experience working within a

, specialty pharmacy, reimbursement, infusion clinic, pharmaceutical, or healthcare setting.

• Bilingualism (English/French).
• Active nursing licensure in additional Canadian provinces.
• Experience supporting specialty therapies, chronic disease management, biologics, oncology, neurology, immunology, or rare disease programs.
• Knowledge of reimbursement processes, funding navigation, and patient access programs.
• Experience with case management platforms, CRM systems, or electronic health records (EHR/EMR).
• Strong problem-solving, relationship-building, and patient advocacy skills.

• Hybrid field-based role with occasional travel throughout Ontario for clinic visits, patient education activities, conferences, and stakeholder meetings.
• Valid driver's license and access to reliable transportation may be required.
• Primarily remote/home-office based when not travelling.
• Frequent computer and telephone use required.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.