RN Manager, Quality Improvement & Performance
About the role
Essential Role Functions and Responsibilities
The Manager, Quality Improvement is responsible for managing a team of associates responsible for implementing the Kentucky Medicaid Quality Assurance Performance Improvement program. Essential role functions and responsibilities includes, but is not limited to:
- Managing daily operation of member/provider outreach program
- Managing ongoing medical record documentation review for physical and/or behavioral health
- Managing on-going quality improvement activities for both physical and behavioral health based off analysis of performance measures (example HEDIS, CAHPS) or other quality measures (other satisfaction surveys, or other access or services measures)
- Managing EPSDT processes and performance
- Monitoring and reporting progress towards goals for performance and focus measures.
- Completing quality related reports for various state and internal committees
- Participating in interdisciplinary quality improvement workgroups and committees, both internal and external
- Managing and updating Quality program documents including the quality improvement program description, quality improvement work plan, and quality improvement evaluation as appropriate
- Other activities as assigned
Use your skills to make an impact
Required Qualifications
Active Registered Nurse (RN) license in Kentucky
, in good standing and without disciplinary action.
- 5+ years of experience in
health plan quality improvement
quality compliance.
- 5+ years of experience with
healthcare quality measures
, such as HEDIS and CAHPS.
- 3+ years of experience
leading member-facing professionals
conducting direct member engagement
, with demonstrated results.
- 3+ years of demonstrated experience
analyzing data and preparing formal, data-driven reports
.
- Comprehensive knowledge of Microsoft Office applications, including
Preferred Qualifications
- Experience with Kentucky Medicaid.
- Bilingual proficiency.
- Certified Professional in Healthcare Quality (CPHQ) certification.
- Project management experience.
Additional Information
Schedule/Time Zone
Work Location
Must reside in Kentucky and within commuting distance of Louisville or Frankfort .
- Work Style:
Remote (Kentucky residents only).
•
Travel Requirements
Scheduled Weekly Hours
Pay Range
Description of Benefits
Not included in the source posting: about the role.
Skills
Who can apply
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