Campus-Beginner
HCLTech
Bengaluru, Karnataka, IndiaPosted 24 days agoDiscoveredMatch locked
Job Summary
Monitor applications, servers, and system alerts using monitoring tools.Identify, analyze, and troubleshoot application issues.Create and manage incident tickets as per defined processes.Escalate critical incidents to relevant support teams.Track incidents until resolution and provide timely updates.Perform routine health checks and ensure application availability.Maintain operational logs and documentation.
Key Responsibilities
Basic understanding of IT infrastructure and applications.
Knowledge of Windows/Linux operating systems.
Familiarity with SQL fundamentals and database concepts.
Understanding of Incident Management and ITIL concepts.
Good analytical and problem-solving skills.
Strong written and verbal communication skills.
Not included in the source posting: about the role, qualifications, benefits.
Skills
linuxsql
Who can apply
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