Senior Technical Lead
Job Summary
Role Summary SAP SD Consultant responsible for supporting and enhancing Sales & Distribution processes within Signify AMS landscape. The role involves configuration, incident resolution, enhancements, and integration with cross-functional modules in an AMS (steady-state support) model.
Key Responsibilities
- Application Support & Operations
Provide L2/L3 support for SAP SD processes in AMS environment Handle incidents, service requests, and problem management within SLA Perform root cause analysis and implement permanent fixes
- Functional Expertise (SAP SD)
Configure and support key SD areas: Order-to-Cash (OTC) Pricing & Billing Credit Management Delivery & Shipping Output determination Work on master data elements (customer, pricing conditions, material master – SD views)
. Work on Issues related to Finance Integration
- Enhancements & Change Requests
Analyze business requirements from Signify stakeholders Prepare Functional Specifications (FS) Coordinate with technical teams (ABAP) for development Support testing (UT, SIT, UAT) and deployment
- Integration & Cross-Module Collaboration
Coordinate with other SAP modules: MM (inventory & logistics) FI (billing & revenue postings) WM/EWM (warehouse integration) Ensure smooth end-to-end OTC process flow
- Stakeholder Management
Work closely with onsite / client SPOCs (Europe/Global teams) Participate in daily/weekly AMS governance calls Provide status updates and risk escalations
- Documentation & Compliance
Maintain proper documentation: KT docs SOPs Configuration documents Ensure audit and compliance adherence (important for AMS setups) Technical Skills Required SAP ECC / S/4HANA – Sales & Distribution (Core) Strong understanding of OTC cycle Experience in pricing procedures, billing, output types Integration knowledge with FI/MM Exposure to SAP SD enhancements & user-exits Basic debugging knowledge (preferred) Experience & Band Fit (E2.2) 5–7 years of SAP SD experience Prior experience in AMS / support projects (preferred) Ability to work independently on tickets & small enhancements Behavioral & Delivery Expectations Strong analytical and problem-solving skills Good communication (client-facing role) Ability to work in global delivery model Ownership-driven, SLA-focused execution Good to Have Exposure to: GATP
SAP C4C / CRM integration IDOCs / Interfaces S/4HANA transformation projects
Key Responsibilities
Skill Requirements
Not included in the source posting: about the role, benefits.
Skills
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