Director, Customer Partner, Incentive, Healthcare
Who We Are
Your role
Are you ready to redefine what’s possible for Kyndryl’s most significant customers? In this high-impact leadership role, you are the strategic architect of the relationship. You don’t just manage accounts; you revolutionize them. By building deep, trusted connections with C-suite executives, you bring the full power of Kyndryl’s global expertise to the table to solve complex business challenges.
Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future.
What you will do
Drive Growth and Profitability
- Be a strategic mastermind: Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts.
- Proactively expand scope: Generate new opportunities and expand existing work into larger scopes and new capabilities.
- Maximize renewals: Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish.
- Own the P&L: Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance.
Build Strategic Connections
- Cultivate executive alliances: Create, maintain, and develop deep connections with top-level decision-makers.
- Orchestrate the team: Collaborate with sales team members to ensure a seamless management process from prospecting to closing.
- Partner for scale: Build a strong go-to-market pipeline with partners to join forces and conquer new deals.
- Lead with industry expertise: Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.
Deliver Excellence
- Deliver tailor-made solutions: Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer.
- Maintain a stellar reputation: Go above and beyond to ensure account excellence and maintain total integrity in everything you do.
- Shape the future: Use your creativity and expertise to transform the future of account management.
Your Future at Kyndryl
Required Skills and Experience
- Minimum of 5+ years experience running account P&L with experience managing sales process end-to-end
- Healthcare experience
- Deep knowledge of business and technology trends and industry best practices
- Proven experience with revenue growth, cost, profitability, trends, and risks
- Open minded and empathetic approach in relationships with customers
- Ability to lead with a consultative approach, identify and create demand across all Kyndryl capabilities, and articulate business value to customers
- Ability to operate in a fast-paced, flat organizational culture; embrace ambiguity and drive proactive outcomes
Preferred skills and experience
- Bachelor's degree or Master’s degree
- Sales experience in technical solutions
Compensation
Being You
What You Can Expect
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Skills
Who can apply
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