Marketing Technology Manager

📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits

Joining our newly expanded Marketing Technology & Operations team, you will unlock new capabilities for the Marketing department and CRM team using a suite of best-in-class, no-code/low-code marketing platforms and agentic AI solutions.

• Act as an independent platforms expert for the Marketing domain collaborating with engineering teams to steer technical solution design and co-work on implementations

• Roll out new platform features and enable adoption by self-service users incorporating them into new campaigns and operational processes

• Use agentic AI tooling to automate structured tasks and remove delivery bottlenecks

• Build and maintain scalable, low-code data pipelines between marketing platforms, data sources and reporting tools

• Monitor and own the health of platforms: identify and mitigate risks, issues or control weaknesses, create accessible documentation, and support views of data and system reliability

We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.

• At least 4 years as an administrator/superuser of enterprise-level marketing systems - ideally a marketing automation platform (e.g. Braze, Iterable, Adobe Campaign) or customer data platform (e.g. Twilio Segment, Hightouch)

• Comfort working on or around data integrations in frontend and backend contexts

• Passionate about novel, multi-disciplinary problem-solving - you enjoy working with evolving technologies, bridging domains of expertise, and can demonstrate your success in solving for commercial objectives.

• Experience with operations incorporating AI/agentic workflows, or use of AI agents inside marketing platforms

• Comfort with complex spreadsheets or smartsheets using Excel/G-Sheet formulas

• Excellent stakeholder communication skills and an enthusiasm for collaboration with both technical and non-technical colleagues

• Familiarity working with real-time data flows and event-driven decision-making in marketing platforms

• Familiarity with common platform integration methods (website tag managers, API authentication, retry/error handling, JSON, webhooks)

• Ability to interpret and edit JavaScript/Python code, and comfort articulating and discussing technical requests to engineers

• Familiarity working with or around “big data”, using tools like AWS Athena, SQL/dbt

• Experience working in the financial sector or another regulated industry

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.