Community Management Consultant - Russian / English Speaker
***
fluent
Russian
English
As a ModSquad Associate Community Management Consultant
What You’ll Do
Associate Community Management Consultant
vary, but basic responsibilities may include:
- Deliver operational tasks to ensure client success and satisfaction
- Brainstorm activities, opportunities, and content to inspire or grow community
- Participate in crafting regular content calendars
- Research and identify new trends in our services market and within social media usage and platform innovation
- Monitor social media platforms for trending hashtags, memes, and more
- Work closely, efficiently, and effectively with internal departments as well as external clients and stakeholders
- Communicate daily with relevant partners and team members to ensure smooth delivery of services
- Write and edit blogs
- Report KPIs to the development team to evidence success
- Build reports that showcase reason, trends, and opportunities
- Manage and respond to customers through forum, website, and social media tools (native and 3rd party)
- Support project management teams to meet client expectations and KPIs
What You’ll Do
The day-to-day tasks of a ModSquad
Associate Community Management Consultant
vary, but basic responsibilities may include:
- Deliver operational tasks to ensure client success and satisfaction
- Brainstorm activities, opportunities, and content to inspire or grow community
- Participate in crafting regular content calendars
- Research and identify new trends in our services market and within social media usage and platform innovation
- Monitor social media platforms for trending hashtags, memes, and more
- Work closely, efficiently, and effectively with internal departments as well as external clients and stakeholders
- Communicate daily with relevant partners and team members to ensure smooth delivery of services
- Write and edit blogs
- Report KPIs to the development team to evidence success
- Build reports that showcase reason, trends, and opportunities
- Manage and respond to customers through forum, website, and social media tools (native and 3rd party)
- Support project management teams to meet client expectations and KPIs
What We’re Looking For
A successful candidate needs to have confidence and strength in the following abilities:
- Be immersed in online gaming culture
•
PvP (Player versus Player) shooter game knowledge
- Be a proactive, self-starter and independent contributor with follow-through on all initiatives
- Have strong problem-solving, creative writing, and editorial skills
- Showcase strong communication skills (and feel comfortable with communicating the good and the bad)
- Engage confidently with internal and external partners on video and voice calls
- Be genuinely interested in social media (tools, platforms, usage), and enjoy the trends and culture of social media (Twitter, Facebook, Instagram, TikTok, Snapchat, YouTube, ect)
- Enjoy engaging and developing a broad range of people, communities, clients, and trends
- Be able to execute on community initiatives, measure results, and modify programs based on feedback
- Retain and demonstrate excellent organization and time-management skills and schedule to hit deliverable deadlines
- Must have active experience (professional experience preferred) with forums, Facebook, Twitter, LinkedIn, and Instagram (other platforms like SnapChat, TikTok, Twitch.tv, Youtube, etc a bonus)
- Be a creative copywriter who understands the balance between professionalism and meta, fun community initiatives
Desired skills and pluses
- Bachelor’s degree or equivalent work experience
- The position requires excellent verbal and written skills, someone who is excited about social media and content creation, and has the ability to communicate, collaborate, and support effectively
Please ensure your resume showcases your professional social media or community management experience. If you have a public social media account you feel comfortable sharing, we encourage you to do so. We also welcome samples of any social content or blog articles you have crafted on behalf of a brand.
About ModSquad
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Not included in the source posting: benefits.
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