Service Delivery Director

• Lead and direct end-to-end financial planning including Annual Operating Plan (AOP), rolling forecasts, and long-range strategic plans across business units and geographies.

• Ensure alignment between financial strategy and organizational goals

• Act as a key advisor to CXOs and business leaders, providing financial insights and recommendations to support growth strategies, investments, and transformation programs.

• Influence decision-making through data-driven insights.

• Oversee enterprise performance tracking for revenue, cost, margin, and profitability.

• Drive advanced analytics, variance analysis, and predictive insights to identify opportunities and risks.

• Lead adoption of advanced FP&A tools including AI/ML, predictive analytics, and automation platforms.

• Drive transformation initiatives to enhance forecasting accuracy, reporting efficiency, and decision support capabilities.

• Design and implement standardized FP&A processes across global operations.

• Drive simplification, automation, and efficiency in planning and reporting.

Leadership & Organization Development:

• Lead and mentor large multi-layered FP&A teams including managers and senior leaders.

• Drive talent strategy, capability building, and succession planning.

• Foster a high-performance, insight-driven finance organization.

• Engage with global stakeholders, board members, and external partners.

• Lead executive presentations including board reviews and investor discussions (if applicable).

• Ensure robust financial governance, controls, and compliance across planning processes.

• Support audit and regulatory requirements.

• Drive enterprise-level initiatives focused on profitability improvement, cost transformation, and capital allocation.

Develop KPI frameworks and dashboards to track financial and operational performance.

• Bachelor’s or Master’s degree in Finance, Accounting, Economics, or related field. CA / MBA / CFA strongly preferred.

• 20+ years of experience in FP&A, corporate finance, or business finance leadership roles with strong exposure to large-scale operations and transformation programs.

• Strong expertise in financial modeling, forecasting, and planning systems (Anaplan, Hyperion, SAP BPC).

• Advanced knowledge of ERP systems (SAP, Oracle) and BI platforms (Power BI, Tableau).

• Exceptional strategic thinking and leadership capability.

• Strong stakeholder management and influencing skills at CXO level.

• Deep business and commercial acumen.

• Proven ability to drive transformation and organizational change.

• Experience in digital finance transformation, automation (RPA, AI/ML), and advanced analytics.

• Strong exposure to global finance shared services and multi-entity environments.