Corporate Services Administrator
Satellite Office
PhilippinesPosted 19 days agoDiscoveredMatch locked
RemoteFull TimeHuman Resources
Role Purpose
The Corporate Services Administrator plays a pivotal role in supporting administrative, operational and communication functions across the company. This role ensures high‑quality, inclusive and timely support for internal teams, members and external stakeholders.
Rostering / Delivery Focus
- Provide high‑quality administration and customer support for Programs
- Core responsibilities: rostering support, scheduling, participant communication, incident triaging, phone/email enquiries
- Additional responsibilities: issuing quotes, booking travel, CRM management
- Must follow seamless processes and provide clear handover to the other administrator
Organisational Administration
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Manage central inboxes and phone lines
- Provide administrative support across all departments
- Support travel bookings, stationery and merchandise
- Assist CEO, COO and CFO with diary and meeting management
Data, Systems & Reporting
- Maintain data integrity across CRM, CMS and project systems
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Assist with system migrations
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Support payroll and rostering data entry
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Ensure correct data entry and linking
- Follow all paperwork and process requirements
Candidate, Participant & Community Support
- Act as first point of contact for candidates, participants and weekend staff
- Support onboarding, applications and communications
- Coordinate drop‑in sessions, workshops and online events
- Ensure accessible and inclusive communication
- Process NDIS quotes and progress reporting
Rostering & Program Logistics
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Manage rostering systems efficiently
- Maintain attendance rolls, absentee forms, support worker rosters and WhatsApp groups
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Identify engagement issues and escalate
- Complete payroll and timesheet reconciliation
Technology & Equipment Management
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Support onboarding of new staff
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Communications & Engagement
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Create accessible templates
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Distribute timely updates
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General
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Participate in staff meetings
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Maintain confidentiality
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Skills, Knowledge & Attributes
- Minimum 2 years’ experience in admin, communications or member support
- Excellent organisation and attention to detail
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Strong written and verbal communication
- Problem‑solving and risk management skills
- Experience with CRM, CMS and project management tools
- Proactive, flexible and comfortable working remotely
- Strong interpersonal skills and inclusive practice
- Governance or payroll experience desirable
- Knowledge of disability, education or arts sectors advantageous
Selection Criteria
- Certificate/Diploma in Business Administration (desirable)
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Proven administrative expertise
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Strong communication skills
- Stakeholder engagement and problem‑solving
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High attention to detail
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Ability to work across time zones
- Proficiency with Google Workspace, Microsoft Office, CRM, Asana
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Person Specification
- Highly organised, detail‑focused, calm under pressure
- Strong sense of responsibility and follow‑through
- Inclusive mindset and commitment to accessibility
- Enjoys fast‑paced, service‑oriented environments
- Self‑starter who works across departments to “get the job done”
Originally posted on Himalayas
Not included in the source posting: about the role, what you'll do, benefits.
Who can apply
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