Connecting Odds
HCLTech

Senior Process Associate - BFS

HCLTech
Bengaluru, Karnataka, IndiaPosted 23 days agoDiscoveredMatch locked

About the role

jobColumnOne" role="region" aria-labelledby="jobColumnOneRegion" style="width:50%;"> Job Description Senior Process Associate - BFS Bengaluru, Karnataka

Job Summary

Summary The Escalation support in Fraud/Identity Verification environment is responsible for investigating complex and high-risk identity verification cases that require advance review beyond the stand process

Key Responsibilities

Responsibilities

  • Review and investigate escalated Identify verification and fraud related cases requiring advance analysis
  • Validate customer identities through document authentication, account analysis and risk assessment
  • Analyst fraud indicators, behavioral patterns, account activity and verification results to identify fraudulent and suspicious activity
  • Further escalate high priority fraud threats and coordinate with relevant teams
  • Provide guidance and support to Analysts and Sr Analysts on complex, ambiguous fraud scenarios
  • Identify emerging fraud trends and recommend process improvements to strengthen fraud prevention controls
  • Ensure compliance with identity verification standards, policies and regulatory requirements

Skill Requirements

Skills Required

  • 1-3 years of overall experience with a minimum of 1-year relevant experience for – Analyst
  • Exceptional communication skills – CEFR C1
  • Good knowledge of cybersecurity and network
  • Familiarity with fraud typologies (ATO, abuse, synthetic identities, etc.)
  • Experience in MS Office
  • Strong problem-solving and decision-making skills

Education

  • Bachelor’s degree

Other Requirements

Job Description – Escalation Support – Fraud Ops Designation – Analyst Work Location – Bengaluru  Work From Office Shifts – Night Shifts (PST Time zone) Apply now <div class="

Not included in the source posting: about the role, benefits.

Skills

cybersecurity

Who can apply

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