Experience Support Assistant

• Prepare, set up and reset tasting rooms and experience spaces to ensure every tour is delivered to the highest standard.
• Manage stock, equipment and supplies, ensuring visitor-facing and storage areas remain organised, fully stocked and presentation-ready.
• Maintain excellent cleanliness, food hygiene and health & safety standards across all operational areas.
• Support the smooth delivery of tours by coordinating experience timings and responding promptly to visitor and team needs.
• Assist with training new team members and contribute to continuous improvement across the visitor experience.
• Provide operational support across other areas of the business, including the bar and retail, as required.

This is a fantastic opportunity to develop your hospitality and operational skills while working at one of Scotland's leading visitor attractions. You'll gain valuable experience across multiple areas of the business and become an ambassador for one of the world's most iconic whisky brands.

This could be the right opportunity for you if you have:

• Experience within hospitality, food & beverage, tourism or another customer-facing environment.
• A passion for whisky, premium hospitality and delivering exceptional visitor experiences.
• Strong communication, organisational and time management skills.
• A proactive, customer-first mindset with the ability to thrive in a fast-paced environment.
• A collaborative approach with the flexibility to work evenings, weekends and public holidays.

Additional language skills would be an advantage but are not essential. Flexible Working Statement

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one.

• Annual bonus
• Product allowance
• Private pension scheme
• Share purchase scheme
• And many more benefits