Senior Product Associate

• Support the definition and execution of the product roadmap for the

, contributing to the accurate, reliable, and timely delivery of customer-facing data to channels including App, Statements, CRM, and Open Banking.

• Take ownership of specific product areas or features end-to-end, ensuring delivery meets stakeholder acceptance criteria and quality standards.
• Write clear, well-structured epics, user stories, and acceptance criteria that engineering teams can build from, working closely with the Tech Lead and engineers to validate feasibility.
• Build and maintain a prioritised product backlog, incorporating inputs from stakeholders, data, and evidence to ensure the team is focused on the highest-value work.
• Actively participate in agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Support stakeholder communication across Product, Technology, Operations, and channel teams (App, CRM, Open Banking, Statements), helping ensure shared understanding of goals and delivery progress.
• Help identify, track, and report on key product metrics aligned to ODS priorities (

) including data accuracy, latency, SLA adherence, and defect rates, and use data to propose improvements.

• Be hands-on, curious, and outcome-focused - willing to dig into detail, test product behaviour, and collaborate closely with engineers and QA teams.
• Contribute to a positive, inclusive team culture that values learning, collaboration, and continuous improvement.

• Some proven experience as a product manager or associate product manager in a software development environment, ideally using Agile/Scrum methodologies.
• Ability to write clear product requirements, user stories, and acceptance criteria that engineering teams can act on.
• Familiarity with backlog management and prioritisation techniques, and experience maintaining an organised backlog.
• Good understanding of software delivery concepts including

, integrations, and data flows.

• Strong attention to detail and quality, with excellent written and verbal communication skills.
• Ability to work collaboratively across cross-functional teams and communicate effectively with both technical and business stakeholders.
• Curiosity and willingness to learn about

• Experience working on data, integration, or platform products, even in adjacent industries.
• Familiarity with

and data ingestion patterns.

• Understanding of

for customer-facing data services.

• Experience with

.

• Understanding of data quality, reconciliation, or data governance principles.
• Familiarity with

such as latency, availability, and resiliency for high-volume services.

• Exposure to AI-assisted or automation-led product features and commercial awareness and an ability to understand how product decisions impact business outcomes.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.