iSeries Storage SS Support
Who We Are
The Role
Responsibilities :
- 8+ years of experience.
- Administer and support IBM i (AS/400) systems to ensure high availability and performance.
- Monitor storage utilization and perform capacity planning and storage allocation.
- Perform backup, recovery, and restore operations using BRMS and enterprise backup solutions.
- Install and apply PTFs, perform system upgrades, and execute IPL activities.
- Monitor system health, analyze performance and implement performance tuning recommendations.
- Troubleshoot hardware, storage, operating system and application-related issues.
- Manage user profiles, system security and access permissions.
- Support High Availability (HA) and Disaster Recovery (DR) environments and participate in DR testing.
- Respond to incidents, perform root cause analysis (RCA), and implement preventive actions.
- Handle incident, problem, and change management activities in accordance with ITIL processes.
- Work with infrastructure, storage, network, and application teams to resolve complex technical issues.
- Maintain system documentation, operational procedures, and support knowledge base articles.
- Provide 24×7 production support and participate in on-call rotations as required.
- Ensure compliance with organizational security policies, backup standards, and service level agreements (SLAs).
Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills
- Strong experience with IBM i (AS/400) administration and support.
- Knowledge of IBM i / OS/400 system operations and maintenance.
- Experience with storage management, SAN, RAID, and LUN provisioning.
- Proficiency in backup and recovery using BRMS.
- Experience with PTF installation, IPL, and system upgrades.
- Ability to troubleshoot storage, hardware, operating system, and performance issues.
- Knowledge of High Availability (HA) and Disaster Recovery (DR) concepts.
- Familiarity with IBM Navigator for i and system monitoring tools.
- Understanding of TCP/IP networking and Fibre Channel.
- Experience with ServiceNow or other ITSM ticketing tools.
- Knowledge of ITIL Incident, Problem, and Change Management processes.
- Strong analytical, communication, and documentation skills.
Preferred Skills
- Experience with IBM FlashSystem, IBM DS8000, IBM Storwize, or IBM SAN Volume Controller (SVC).
- Basic knowledge of AIX, Linux, or Windows Server administration.
- Experience with IBM Spectrum Protect (TSM).
- Knowledge of CL/CLLE scripting and SQL on IBM i.
- Experience with automation and system monitoring tools.
- Familiarity with virtualization technologies and cloud infrastructure.
- IBM Certified System Administrator – IBM i certification.
- ITIL Foundation certification.
- Experience supporting enterprise production environments with 24×7 operations.
- Ability to work effectively in cross-functional teams and manage multiple priorities.
Being You
What You Can Expect
Get Referred!
Not included in the source posting: benefits.
Skills
Who can apply
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