Business Operations Manager (Starlink)

• Own global S&OP (sales & operations planning) for specific hardware products to convert hardware into active, happy, paying customers

• Analyze key performance indicators, especially active subscribers, network utilization, produce-to-activate latency, inventory turnover, and hardware unit economics (CAC, payback period); includes developing complex S&OP models and decision-making tools

• Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital

• Orchestrate global supply allocation and demand forecasting by synthesizing complex demand signals against dynamic, geographically specific network capacity constraints, working directly with network engineering

• Drive resource planning for specific verticals, including the execution of critical hardware ramp and sunset plans in close collaboration with hardware & manufacturing engineering

• Enable and accelerate go-to-market execution for products post-licensing and certification to ensure zero-latency deployment

• Identify initiatives for improvement of Starlink’s operational trajectory, including developing, tracking, and executing business initiatives with SpaceX’s leadership

• Bachelor's Degree in engineering, mathematics, computer science, data science, physics, or business

• 4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship

• 2+ years of experience in Excel or programming

• Evidence of exceptional ability, especially within an ambiguous environment

• Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience

• Demonstrated success driving tangible impact/influencing within a broader organization

• Extreme sense of urgency and ownership; bias toward action and automation

• Ability to read and interpret income statements, balance sheets, and cash flow statements

• Strong proficiency in SQL and Python; ability to handle large datasets independently

• Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)

• Strong written and verbal communication skills, particularly with senior business leaders

• Must be available to work extended hours and weekends as needed

• Willingness to travel to customer sites, other SpaceX locations, and events as needed

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com .