Service Manager - Insider Threat Detection (ITD)

Location: Wrocław / Katowice - 2 days in office / 3 days remote   Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.   Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of over 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value.

Insider Threat Detection (ITD) is a critical, high‑visibility service within Cyber & Investigative Services (CIS), supporting the firm’s obligation to protect sensitive information, intellectual property, and client trust. This role leads the global delivery of the ITD service, ensuring consistent, scalable, and high‑quality operations across regions. You will act as the primary service owner and stakeholder interface, balancing risk reduction with business enablement. The role sits at the intersection of detection engineering, investigations, automation, and machine learning‑enabled triage. As the ITD service continues to mature, this role plays a central part in shaping strategy, operational excellence, and continuous improvement.

Insider Threat Detection (ITD) is a critical, high‑visibility service within Cyber & Investigative Services (CIS), supporting the firm’s obligation to protect sensitive information, intellectual property, and client trust. This role leads the global delivery of the ITD service, ensuring consistent, scalable, and high‑quality operations across regions. You will act as the primary service owner and stakeholder interface, balancing risk reduction with business enablement. The role sits at the intersection of detection engineering, investigations, automation, and machine learning‑enabled triage. As the ITD service continues to mature, this role plays a central part in shaping strategy, operational excellence, and continuous improvement.

We are looking for a confident service leader who can own outcomes, influence senior stakeholders, and continuously evolve a complex security service. You bring structure where ambiguity exists, remain calm in sensitive situations, and are trusted to make balanced decisions that protect the firm while enabling the business.

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations –  Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.   •

: You’ll develop the mindset and skills to navigate whatever comes next. •

: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. •

: We’ll give you the insights, coaching and confidence to be the leader the world needs. •

You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the  Procedure for reporting breaches of law and undertaking appropriate follow-up actions . Any misconduct should be reported through the EY Ethics Hotline.