Sr Service Delivery Manager (DPO)
HCLTech
Chennai, Tamil Nadu, IndiaPosted 24 days agoDiscoveredMatch locked
Job Summary
To manage application support and maintenance operations to the satisfaction of the customer and meeting the agreed service levels and within the cost budgeted for providing the support.
Key Responsibilities
- Co-Ordination With Onsite Track Leads And Engaging With Customers
- Ensure Process Effectiveness And Continual Service Improvement
- Managing Cost Of Providing Service Within Budgeted Levels
- Managing Risks And Escalating Appropriately To Sr Management
- Managing Support Operations To Agreed Slas
- To Lead, Guide And Coach The Team
Skill Requirements
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Other Requirements
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Not included in the source posting: about the role, benefits.
Who can apply
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