Data Measurement & Reporting Associate Advisor - HIH - Evernorth

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Role Title: Data Measurement & Reporting   Associate   Advisor

Position   Overview

The job profile for this position is for a Digital Analytics QA/Testing/Validation Analyst, Band 3

• Provides expert content and professional leadership on complex QA, testing, and validation assignments for Adobe Customer Journey Analytics (CJA) tracking. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering quality assurance initiatives.   Uses   deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership within digital analytics QA/testing but works on broader projects, requiring understanding of wider business and analytics context. Recognized internally as a subject matter expert in analytics validation.

Responsibilities

• Lead QA and validation project delivery for Adobe CJA tracking, from requirements gathering and test case creation, through execution, defect reporting, and sign-off.

• Establish and   maintain   strong business relationships with key stakeholders in support of analytics tracking validation and reporting.

• Develop and execute test plans for digital analytics implementations, ensuring   accurate   data capture and reporting.

• Utilize Adobe App Assurance, Browser Stack, and Chrome/Edge Developer tools to   validate   analytics tags and troubleshoot tracking issues.

• Document and communicate defects, issues, and recommendations to development and analytics teams.

• Support the enablement and extension of self-service analytics validation tools and processes.

Qualifications:

• Hands-on experience with Adobe App Assurance, Browser Stack, and Chrome/Edge Developer tools for analytics validation.

• Experience with standard clickstream analytics tools such as Adobe Analytics, Omniture, or Google Analytics.

• Proven ability to manage stakeholder communications and coordinate with cross-functional teams.

• Strong analytical and troubleshooting skills, with the ability to turn test results into actionable insights.

• Ability to thrive in a fast-paced environment and provide support to multiple business partners

• Overall   8-11 years of experience

• Bachelor’s degree in Computer Science , Analytics, or equivalent experience and minimum   3   years of QA/testing/validation experience in digital analytics   strongly   preferred.

• Experience with Adobe Experience Platform (AEP) toolset – Workspace, Queries, Customer Journey Analytics (CJA).

• Experience developing and   validating   analytics tagging requirements.

• Familiarity with agile project management software such as JIRA and/or Rally.

• Experience in digital analytics QA/testing for large healthcare, e-commerce, or financial services websites.

• Demonstrated knowledge of healthcare products, benefits, claims, or related experience is a plus.

• Full-time position, working 45 hours per week. Expected overlap with US hours as appropriate.

• Primarily based in the Innovation Hub in Hyderabad, India, with flexibility to work remotely as applicable