Connecting Odds
HCLTech

SDU Head (DPO)

HCLTech
Hyderabad, Telangana, IndiaPosted 24 days agoDiscoveredMatch locked

Job Summary

Driving customer excellence, meeting and exceeding client SLAs and internal benchmarks, providing innovative value additions, overseeing business financial health, and cultivating a solution-focused approach.

Key Responsibilities

  1. Should Be Capable Of Providing Solutions Tailored To Customer Needs Within The Available Framework, Leading To Positive Business Results.
  1. To Continually Value Adds To Our Client And Improve The Systems Of Measurement
  1. To Ensure Maximum C-Sat And Minimize Customer Escalation
  1. To Improve And Maintain The Margin Levers By Optimum Utilization
  1. Understand Client Requirements And Accountable In Ensuring Support Team Is Meeting Client Expectations

Skill Requirements

null

Other Requirements

null

Not included in the source posting: about the role, benefits.

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.

Apply