Senior Associate Quality Management

Our Health Industries, R & D and Quality team supports pharmaceutical, biotech and life sciences organisations in strengthening and transforming their quality operations across the end-to-end value chain. We help clients design, implement and optimise fit-for-purpose Quality Management Systems, operating at the intersection of regulation, strategy, operations and digital innovation.

What your day will look like

As a Quality Management Professional, you will take an active role in client engagements, working autonomously on well-defined workstreams while collaborating closely with colleagues and clients across Europe and beyond. Your day-to-day activities will include:

• Designing, implementing and improving Quality Management Systems and end-to-end quality processes such as deviations, CAPA, change control, complaints, audits, supplier quality management and management review.

• Supporting and delivering quality management engagements for pharmaceutical and biotech clients, with a focus on GDP compliance, affiliate quality oversight, distribution and warehousing operations, and Responsible Person related activities.

• Contributing to the setup and maturation of affiliate quality frameworks, including local QMS deployment, alignment with local regulations, and global-to-local quality governance models.

• Advising clients on GDP-compliant distribution and warehousing quality, including temperature-controlled logistics, cold-chain management, transport and warehouse qualification, serialization and last-mile distribution quality.

• Supporting digital quality initiatives such as eQMS implementations, QMS migrations and the digitisation of quality processes.

• Applying AI and advanced analytics concepts to quality operations, for example in deviation triage, CAPA effectiveness, predictive quality, audit readiness and complaint trend analysis.

• Working with cross-functional teams, including tax and technology colleagues, to deliver integrated and end-to-end solutions for clients.

• Translating quality process requirements into clear technology needs and supporting solution and vendor assessments.

• Contributing to proposals, statements of work and client-ready deliverables, ensuring high quality, clarity and consistency.

• Minimum 4 years of experience in pharmaceutical quality management, quality consulting, or related roles, with

.

• Master’s degree in Engineering, Pharmaceutical Sciences, a Scientific Degree, or a related discipline.

• Strong working knowledge of

(EU GDP Guidelines, WHO GDP), and good understanding of GMP interfaces at the manufacturing-to-distribution handover.

• Experience in at least one of the following areas:

, or quality process design.

• Experience working with or supporting

and local affiliate quality organizations is a strong plus.

• Background in consulting or advisory engagements is a plus.

: eQMS platforms, digital validation (CSA/CSV), data integrity (ALCOA+), process mining, quality analytics dashboards, RPA in quality, and AI governance / GxP considerations for AI-enabled systems.

• Familiarity with digital tools supporting distribution quality (track & trace, serialization, IoT-based cold-chain monitoring) is a plus.

• Strong communication, facilitation, and stakeholder-management skills, including the ability to engage with global quality leaders and local affiliate teams.

• Ability to write compelling proposals and support business development.

• Willingness to travel occasionally for client engagements, including affiliate and distribution site visits.

under Directive 2001/83/EC / 2001/82/EC (Annex 16 of EU GMP).

• Hands-on experience acting as RP, Deputy RP, or QP within a pharmaceutical wholesaler, distributor, or MAH organization.

• Certifications in digital/AI domains (e.g., AI fundamentals, Microsoft/Google AI certifications, Veeva Vault certifications).

At PwC, Professionals are expected to combine strong technical foundations with ownership, collaboration and a continuous learning mindset. In this role, we expect you to:

• Take ownership of your work, manage priorities effectively and deliver high-quality outputs that meet client expectations in a dynamic and challenging environment.

• Apply your practical experience in pharmaceutical quality, GDP and affiliate quality to analyse client situations, identify risks and propose pragmatic, compliant solutions.

• Act as a trusted team member in client-facing settings, communicating clearly and professionally with global quality leaders, local affiliate teams and operational stakeholders.

• Demonstrate a strong affinity for digital and AI-enabled ways of working, actively exploring how technologies such as eQMS, quality analytics and GenAI can improve quality performance and efficiency.

• Work collaboratively and inclusively within diverse project teams, contributing to a supportive team culture while also showing autonomy and ambition in your personal development.

• Continuously develop your expertise by staying up to date with GDP regulatory developments, national variations and emerging digital and AI trends in quality management.

• Contribute to the growth of the practice by supporting business development, knowledge sharing and thought leadership initiatives.

At PwC Belgium, we invest in your growth, wellbeing and long-term career. You can expect:

• A collaborative and inclusive work environment where diversity, respect and equal opportunities are fundamental.

• Continuous learning and development through structured training, on-the-job learning, coaching and exposure to a wide range of clients and projects.

• Opportunities to develop both technical expertise in quality, GDP and digital transformation, and essential consulting skills such as stakeholder management and problem solving.

• Flexible working arrangements that support a healthy work-life balance and recognise individual needs.

• Competitive compensation and benefits in line with the Belgian market, including wellbeing initiatives and mobility options.

• The opportunity to work on meaningful projects that contribute to safer, more efficient and more resilient healthcare supply chains.